Crystalherman

Guys... I figured it out! I'm up and running! Thanks for all you help! ?

The status says show is running along but the lights are not coming on. Sequence editor won't run them either. Only time I can control the lights is in Hardware Utility when I click lights on twinkle or sparkle. They work. Run a show or sequence editor they dont.

Not my first year. 4th. Everything says it's running but it's not.

I can't even say thanks enough! I'm just getting here so let me go in and get the computer connected and make sure im set and I'll call. Thank you thank you thank you!

Also is it possible my problem us because i used a new laptop with Windows 10??

I'm on my way down there now to try to recheck everything. I'm also bringing a different controller because the one connected is a used one from eBay that we've never used. Just in case it's a dud. If there's anyone up for a phone conference once I get there if I can't get it going I'd be the happiest most grateful person alive!

And yes my control panel is running. Everything looks the way it's supposed to but the lights won't come on in show or sequence editor.

I have 5 but this year I'm doing the lights for my workplace and used a new controller. I set it to unit 1. It's the LOR controller that is pretty standard. It's in a plastic cover. I think it starts with a CT or something. I'm not where I can check right now. I have the same software you posted above and the pro level. The lights come on in the utility hardware test but not in the show or the sequence editor. The show starts and music plays as if the show is running but no lights. I have the control lights checked and utility harware closed when i start my show. Schedule says enabled and im

I have 5 but this year I'm doing the lights for my workplace and used a new controller. I set it to unit 1. It's the LOR controller that is pretty standard. It's in a plastic cover. I think it starts with a CT or something. I'm not where I can check right now.

I have connected my controller and set everything up. The controller controls the lights while in test but during my show. First I got an error message that said there was a problem with my media. I got that straightened out and now when I enable the show it plays but no lights come on. I have it set to control lights in sequence editor. The ports and comms are all matching. I have no idea what to do at this point!