kbolin10

Yep needed the driver. Thanks!

Sorry this may be more appropriate here. Bought a Pixie4 controller this year and wanted to test it on my new computer. Computer will not recognize it through the USB. Tried on my old computer where my show runs from and recognized it fine. Any idea what would cause this?

sorry this could be more software related. Bought a Pixie4 controller this year and wanted to test it on my new computer. Computer will not recognize it through the USB. Tried on my old computer where my show runs from and recognized it fine. Any idea what would cause this?

Would it need to be the same if it was never hooked up to the old computer before? I tried it first on the new computer. USB drivers are installed and updated. Have wireless mouse and such in the other USB so I know they work.

Bought a Pixie4 controller this year and wanted to test it on my new computer. Computer will not recognize it through the USB. Tried on my old computer where my show runs from and recognized it fine. Any idea what would cause this?

And my max id is set at F0

Ok found it. I can’t get past steps 4-5. When I refresh it says found 0 units

Also if it helps, I cannot chance the unit ID. It also says unable to locate.

This is the first 2 that come up. The rest do not pertain to what we are talking about as far as I can tell. I went through these 2 pages and there wasn’t any specific help there. I found a troubleshooting page on LOR and it had me reboot reinstall restart and all the other re’s but non of that helped. cluld you be a little specific about where this information may be that you guarantee can fix it? Thanks

Got up this morning and I think I did all I could find. I reinstalled the driver. Restarted computer. Tried both rj45 ports. Again 16 channel LOR connects fine. Just new pixie4 won’t connect. should I open a help desk ticket?

Should the lights come on when I press the reset/test button? If so, they are not.

Yes yes yes yes

Hooked up my new pixie 4 controller to my PC. Hooked up 16 channel controller and computer saw it. Disconnected and hooked up pixie 4. Computer can’t find it and light flashing red on controller. Am I missing something?

Perfect thanks. Where do I get the wire? Went to Home Depot and guy said they didn’t have anything.

How do I get power to the pixie 4 controller with the 2 prong setup? Is there an adapter? I have a 350w power supply but no purchase gave me what I need. I have been looking for a week and can’t find any information on this. Maybe it’s common knowledge to seasoned vets but not this newbie. Thanks.