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  1. Absolutely! I'm curious as well if the pIxie16 will work when I get it back. It's been totally baffling! We really want it to work so we can move forward with a mega tree next year! My husbands already researching the best way to build one!
  2. Denny - sounds like the same issues I had - first and second controller got so hot - you could hear the fan running way to often. With the third one it doesn't run nearly as often. So on my third pixie16 it did great - figured out how to program it and everything! Ran perfectly in my house UNTIL we put the whole show up and chained them together with the normal controllers. For some reason it fries the controller. I've changed the com chip and fuses etc but will have to send it back again. Our solution - we got a 4 port network mini director and made our own pixie4 (since we only have 4 pixel arches). With the separate networks it seems to work fine. Instructions for all of this is also a bit lacking but finally figured it out. Hoping to return the pixie16 and get it fixed and hopefully it won't get fried now that we have the new multinetwork mini director.
  3. I have the same issue too! Reset all graphics drivers but still crashes my machine...I have to start and hit F12 on boot sequence and run a quick diagnostics and exit out after a few minutes then it seems to work sometimes...JR i'll try your note! Hopefully it will resolve it!
  4. loved your trac so much!! here is our take on it...had to splice out turn down for what to get it on youtube…
  5. Thanks guys! I actually ended up getting the 4 port mini director and we built a pixie4 as I couldn't revive my pixie16. That seems to have done the trick as the pixie4 is working fine now that i'm not daisy chaining the controllers. I will say I had trouble figuring out how to write the show to the sd card as there are multiple options, I finally found that creating the program through the hardware utility worked best. So glad to finally have the show working!!!! Now I just need to return the pixie16 and see if they can fix it so we will have it available for a mega tree next year. THanks for all of the advice and help! For some reason my system didn't like trying to run it all on one network.
  6. Thanks to user Griswald who posted the musical mashup - he did an awesome job!! Had to cut out the part with one song as it was copyrighted... We haven't gone big yet - only 32 channels and this year we started with pixel arches.
  7. So I think I need to set up two networks - one to run standard lights and one to run the pixie 16 controller. So I think I've pieced together that one runs on the red adapter and one can run on the black. But how does the com controller recognize both? and is there anyway to run this from the mini director or do you have to run it from your computer every night since the mini director doesn't have two network plugs...
  8. So my husband has been trying for a couple of years to get us into pixels - I said "NO WAY' because I knew I'd be in charge of the programming and, well, let's just say, I've had a love/hate relationship along the way with LOR. I don't have any background in electrical anything, so terms like voltage, DMX, circuits, are all foreign to me. You might as well be speaking Greek...But for some reason I caved in and we got ONE pixel controller - the PIXIE16. Figured we could try it...start small...you know, if it doesn't work out, we can say we tried and it didn't work. Well thank goodness we started EARLY (like June) as the first controller died, got it replaced under the warranty, then the second one blew as well. LOR doesn't know why...So let's hope the third one works for good! Lots of trial and error getting it up and running. It was much harder than I expected, but I am also very stubborn and don't like to say I can't do something. I would have given up days, weeks, months ago, if I wasn't so determined to figure it out. So this is not for the faint of heart... One of my issues is that I only pick this up once a year and I tend to forget all of the "little things" from year to year. So I try to take notes to help me remember along the way. Attached are my personal notes for my set up. Not sure if they can help anyone, but I figured why not...I come to the forum when I get stuck and have found some very helpful information. But everyone's setup is different! What may work for my set up may not apply to yours, and I am certainly not good at remembering all of the technical terms so hopefully the terminology won't steer you in the wrong direction. I know I've gone a million different ways trying to figure things out. If there is one thing I've learned, no two set ups are the same and a lot of it is trial and error. https://docs.google.com/document/d/e/2PACX-1vQUxWbI-koUvWcdkBVlkldFkDr9r9XzzDr7tM95ZjUdGLpNLH3EP86a6T-vH8pTuXgrD8ra_aE6VtlA/pub
  9. awesome thanks - I was going to pull out your instructions again and step through them again. Maybe that will flesh out the problem. I know there are so many variables....wish it were easier for us non electrical engineers...
  10. hooked up to network - meaning I didn't originally have the pixie controller talking to my computer with the adapter (COMM7 and adapter - black one not red one - red one is on order but hasn't arrived yet!) and other end plugged into controller (so computer talking to controller) So to rule out a bad cable we tested the black adapter (I want to call it an RJ45 but not sure if that is right name) network cable to another controller and it worked fine). Testing it by trying to use the hardware utility and locating the controller box - doesn't work; tested by plugging all three controllers in sequence (only third controller is pixie) and running a sequence that worked fine last weekend. So when all three are connected - none of the lights comes on. If I disconnect the third controller (which is the pixie controller) my first two controllers work fine (meaning I am running a sequence). I find it interesting that connecting the pixie controller makes all three not work. Leads me to wonder if it is a network preference but then why would it have worked fine last weekend and why can't the hardware utility find the pixie controller). I did watch JR's video and that is how I actually got the pixie controller set up last weekend!!! It was a great step by step and a print out of the step by step actually made it in my official Pixel binder for future reference! Is there any reason why the red LED status light wouldn't come on but the Green power light does come on - could it be as simple as not having the Red HS adapter?
  11. So still working on adding my pixel arches - got everything to work great last week and set it all up to test my sequences - not sure what happened but controller isn't showing the red led light. We tried to reboot it - but unhooking everything and just putting on power and holding down the reset button and it wouldn't work 10 of the 11 times we tried. On one try it worked, flashed quickly then went to slow then nothing. Thought we didn't see the light b/c I didn't have it hooked up to the network, so tried hooking up to network and nothing happened. Hardware utility couldn't find it (and I had successfully had other controllers going to make sure comm ports etc were working fine but not hooked up on test when it reset). Then I unplugged the pixie and tested my 1 and 2 controllers (with regular lights) and they worked fine. Then plugged the network jack from the pixie controller into #2 controller and nothing worked. Even lights on controller 1 and 2. THat seems really odd. Why would plugging in the pixie controller make the other two controllers not work? unplugged the pixie controller from box #2 and they worked fine again. also when we plug in the pixie controller we see a small green light come on and it "clicks" but the red led light won't come on. Then when we unplug it, we hear it "click" again and the green light goes off but I can't get the status LED light to come on. Not sure what i'm doing wrong (also the hardware utility can't find the pixie controller anymore when it was working fine last weekend). Any help would be appreciated.
  12. I’ve been a newbie for a couple of years now and just started with pixels this year. Still struggling some but finally made a little progress. This is not a hobby for the faint hearted! The user forums and videos are the best place to get help! Good luck!
  13. So we finally got in our new controller and we got it to work today! The step by step instructions worked well to get it all set up! Now onto programming! Still trying to figure all of that out! Just starting with 4 arches! We have the rest of the house set up with regular lights and taking the pixels slow! Thanks for everyone's help! You guys provide such a wonderful service by helping all of us newbies!
  14. I'm having trouble setting up my new pixie16 controller. I've gone through the setup and think I have narrowed it down. I even reviewed the step by step set up in the user forum (which was very helpful so I think I've identitied the problem - I just don't know how to fix it). I'm on version 4.3.18Pro I updated firmware for pixel16D_V1-04 Am hooked up using the RS485 adapter directly to computer. My unit number is 3 - I did this on the dip switches so the hardware utility does communicate but I don't have any drop down boxes for the pixel type when I get to the config screen (screen shot below) and when I try to save it I get an error that says - unit did not respond to the option settings - retry command. I have manually tested my pixel strip and when I use the test button on the controller itself, the strip works great and cycles through colors for all pixels. If I try to test using the hardware utility it only lights up the first 33 pixels. If I run a "show" it will only run for the first 33 pixels on that strip. I believe it is b/c I can't get to the config option on the pixel type. But then if I get there i'm not even sure what my pixel type is - we got from ray wu… So I've narrowed it down - not sure why when the hardware utility finds the controller it says unknown device instead of pixel (like in video on forum) and why I don't get a drop down to select the pixel type and once I get the drop down how do I know what type of pixel type I have? I pulled paperwork and nothing looks right - so what is standard type? pixel questions screen shots.docx
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