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    Estero, FL
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    Piano tech

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  1. Thx JR. Will check that when I get back home next week. Here are thoughts from the Help desk…, Don Lindgren, A Light-O-Rama help desk staff member has replied to your request, #2065757with the following response: Pixies only support one type of RGB IC at a time. However, it is possible to have different RGB orders on the individual ports. If a pixel string works on one port, it should work on all the others during the test pattern. I would try that test. I'm not sure what's happening to you. It could be that the ports are broken, but you said the behovior is the same on two Pixies, so it seems more likely that the strings have a different RGB IC type. We hope this has sufficiently answered your questions. If not, please login to your account at the address below for a complete archive of all your help desk requests and responses. https://helpdesk.lightorama.com/view.php?auth=o1xnmdqaaeocmaqamfLU7PzX4m%2BOPA%3D%3D (Note: The URL should be one line. If your email program splits the URL into two lines, you will need to copy both of them into your browser.) After we reply, we typically set your ticket to a 'closed' status. This ticket is not considered closed but has simply been marked closed to help clear our desk. You can still reply to this ticket at any time. When you do, the ticket will be reopened by the system and brought to our attention. Thank you. Light-O-Rama help desk system
  2. I created at ticket with the Help desk and they said "interesting". They suggested a factory reset of the P8 board and then do a simple test once it was done. Did the factory reset and 7 of the 8 ports - as before - were still lit up all pixels pale blue and the one port was not. So I hit the reset to do the simple test and the single port worked perfectly RGB all the way through pixels 1-54. The other 7 ports remained lit pale blue. So then I figured......lets hook up this new P8 board to the original black singing bulb that was working fine with the P16. Sure enough, did that and that bulb operated perfectly all 8 ports. That tells me the P8 board is ok. Checked the direction of all pixels on the new bulb and all 8 ports are built in the proper direction. I am out of ideas.....waiting for the Help desk at this point. Or of course ideas from you guys on the forum. Thanks
  3. when I connect the dongles to my singing face, some of the pixel strings light up at reduced power (all blue by the way) and others don't light up at all. Let me back up a bit. When I finished wiring the controller, I physically turned off the one DIP switch that was factory set as ON. (As suggested in the sticky by JR). I then changed the ID from 1 to 1D to match the last of my AC controllers. I hooked up one dongle to the singing face and got the colors correct and also changed the number of pixels to 54 to match the longest single string on the singing face. I exited the HU at this point. I then began to connect the 8 individual ports. As I was doing so, several lit up the lights at reduced power (all with blue color) while others did not. I then went back into the HU and when I tested those ports that lit up at reduced power, they did not change from the reduced power state. When I tested those ports that didn't light up at all when I physically connected them, they lit up properly at 100% brightness. Not sure what to do to resolve. I checked all connections and they are tight.
  4. I am fairly new to pixels but starting to get the hang of it. I have built 2 singing bulb faces but they are from different vendors. They are very similar in design but one uses 200 pixels while the other has only 150. I have wired each to have 8 identical face movements but only the pupil of each have a common number of pixels - 4 for each eye. I have the 200 pixel face working just fine. It has the pixel strings with the exact number of segments and pixels for each component. My question is this: I have just finished physically wiring the 150 pixel face but haven't created the Prop for it yet. I wanted to test the lights out so I figured I would simply try to disconnect the working face and re-connect the controller to the corresponding part of the 150 pixel face. Lo & behold only the pupil part of the new face lit up during a sequence, no doubt because that is the only component that had an equal number of pixels and segments in each face. Am I correct in this assumption? I haven't yet built the Prop but that is my next step and I am sure I will confirm the answer. Don
  5. Thanks Jim. Didn’t see that function before. Works great. Thanks.
  6. I am trying to tidy up my existing show. All of my sequences have been converted from S4 to S5 and are running properly with the Preview I built that does not have a background. So I have started from scratch and built a new Preview with my house as the background. I have placed all the props in the correct position and all have the proper Unit ID's/channels assigned to them. So my question is how do I run the sequences with the new Preview instead of the existing Preview?
  7. My problem was the slider for max ID's to check. I had apparently at one point slid it all the way to the left for minimum ID's. I will have to learn this hexidecimal system now that I am adding Pixie controllers to my 4 AC units. I moved the slider well over to the right, hit refresh and it found the pixie on Com4. All lights work properly. However, as I was then playing some of the sequences that I thought were done, I found out I am not 100% sure what "Motion Effects" are when using S5. For some reason, I had Motion Effects in some of the AC channel sequences and that was preventing the sequence from running. Got an error message about that and once I removed them from the AC portion of the sequence, all worked fine......AC lights and the pixie hanging bulb. Learning pains about networks & S5. Good thing I started this process in February! Hopefully I will have all the bugs worked out of my display in time for the Season. Thanks for the help guys.
  8. Something has gone wrong with the network. I have been offline for several weeks now doing sequencing and have finished that. I wanted to connect now to the props and see how it looks. I plug the black adapter in with the ELL's attached and the HU finds the single AC unit #2 on com3. All lights test out as working fine. With the red adapter plugged in and refreshing the HU, it does not seem to find the Pixie controller on com4, it only finds the AC on com3. The red light on the controller is a steady red blink. The device manager in windows finds both com3 & com4 ports. checked for updated drivers and both say they are current. Any ideas?
  9. Thanks guys. My black adapter is the RS485 with Booster and the red adapter is the RS-485HS. Since you just informed me I can go a couple !000 feet between units, I will figure out how to daisy chain everything from the red adapter using just the one cable. The black adapter runs the AC things just fine using the ELL's. No problem there. Now waiting on supplies to build my second singing pixel face. Have 10 songs sequenced so far using 3 AC faces + 1 pixel face. Should be my best show ever!
  10. This year for the first time I will be running both AC controllers and several Pixie controllers. My PC has only 2 USB ports and I will be using one port for a black adapter for the ELL's that I use on the AC controllers and the other port for a red adapter for the Pixies. My question is this: can I somehow split the signal from the red adapter and run ethernet cable in two different directions to the various Pixies? My layout is such that it will be difficult to daisy chain the Pixies.
  11. Thanks guys. I kind of thought that was the case. I typically do that anyway but was looking for a shortcut to get it started.
  12. Can the VU Wizard be used to detect background beats, sounds, taps, etc and then create a freeform timing for them? Or is there another way to do that?
  13. Matt Brown of LOR just responded to me on an open ticket on this subject. He said they are working on bringing it back into S5! No timeframe given. Hope it is soon.
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