Brenton Posted September 17, 2020 Share Posted September 17, 2020 Hi, I have purchased 2 x pre loved light o rama setus the software i have is version 2.7.6 and the second setup was configured on 3.11.2. I am trying to open the sequences that were saved on 3.11.2 and am getting an error appear saying No Channel with saved index 128 found. Does anyone have any suggestions on what may be the problem with opening these sequences. Thanks Link to comment Share on other sites More sharing options...
Don Posted September 17, 2020 Share Posted September 17, 2020 2.x versions of the software can't open sequences saved in 3.x, etc. Link to comment Share on other sites More sharing options...
Brenton Posted September 17, 2020 Author Share Posted September 17, 2020 9 minutes ago, Don said: 2.x versions of the software can't open sequences saved in 3.x, etc. Thanks Don, Do you know if they can be saved as older versions from the new version of the software? Link to comment Share on other sites More sharing options...
Don Posted September 17, 2020 Share Posted September 17, 2020 They can not. Link to comment Share on other sites More sharing options...
Brenton Posted September 17, 2020 Author Share Posted September 17, 2020 7 minutes ago, Don said: They can not. Thanks Don, Do you know the method for updating the licence when I was not the purchaser of the licence key originally? Or is this a contact light o rama thing? Link to comment Share on other sites More sharing options...
Don Posted September 17, 2020 Share Posted September 17, 2020 You'll probably have to contact LOR. Last I checked, the software wasn't transferable. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now