Joshb Posted September 23, 2019 Share Posted September 23, 2019 (edited) I ordered the TSO Showtime central starter package and it didn't come with any green data cable, only a black cat 6 cable. I looked in the online store and couldn't find one. Can anyone help me out with getting one? Edited September 23, 2019 by Joshb Forgot the word data Link to comment Share on other sites More sharing options...
Oliver Blatt Posted September 23, 2019 Share Posted September 23, 2019 I believe the green cable you a referring to is a standard cat 5 cable, available at many different stores. If this is not the green cable you a referring to, can you get us more information? Link to comment Share on other sites More sharing options...
Joshb Posted September 23, 2019 Author Share Posted September 23, 2019 The data cable that connects the mini director to the light controller. Cat 5 cable doesn't match the plug, plug isn't as wide. Link to comment Share on other sites More sharing options...
Pyball99 Posted September 24, 2019 Share Posted September 24, 2019 Are you saying the plug on controller isn't wide enough?? If so are you plugging in to the middle or right side as the left is only for a standard phone jack which is skinner but you can plug a cat5 from director to either of the other to plugs on a standard controller.. Does that help? Link to comment Share on other sites More sharing options...
default Posted September 24, 2019 Share Posted September 24, 2019 Josh, The picture below for the package you got, shows you should have recieved 2 cables. If you did not, Create a Help Desk ticket and explain it to them. LOR wil make it right. Alan... Link to comment Share on other sites More sharing options...
Joshb Posted September 24, 2019 Author Share Posted September 24, 2019 Ok, I'll create a ticket. Thanks Link to comment Share on other sites More sharing options...
Joshb Posted September 24, 2019 Author Share Posted September 24, 2019 3 hours ago, Pyball99 said: Are you saying the plug on controller isn't wide enough?? If so are you plugging in to the middle or right side as the left is only for a standard phone jack which is skinner but you can plug a cat5 from director to either of the other to plugs on a standard controller.. Does that help? That helps a lot. Apparently I had a moment lol. Thanks. Link to comment Share on other sites More sharing options...
Orville Posted September 24, 2019 Share Posted September 24, 2019 If you want colored Cat5 Cables, you can also find them online and for just about any length you will need at monoprice.com I've purchased Cat5 cables through them in Green, Red, Yellow, Blue, Black, Orange, Purple, etc. Any color you need and just about any length you may need, they have it. And their prices are pretty good too. Link to comment Share on other sites More sharing options...
Joshb Posted September 24, 2019 Author Share Posted September 24, 2019 Thanks for the info. Link to comment Share on other sites More sharing options...
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