Mike Anderson Posted September 4, 2019 Share Posted September 4, 2019 Anyone have real trouble with a pixie2? I have had to replace two strings of lights and had a third die tonight. Wouldn't be so bad if these were not mounted on my roofline. The one that died tonight worked two days ago. Starting to get a little frustrated with them and would hate to take them down. Thanks Mike Link to comment Share on other sites More sharing options...
k6ccc Posted September 5, 2019 Share Posted September 5, 2019 If you are having pixel strings die that regularly, I would be looking at voltage. What is the voltage rating for the pixels and what is the power supply voltage? Link to comment Share on other sites More sharing options...
Mike Anderson Posted September 5, 2019 Author Share Posted September 5, 2019 (edited) I believe they are all 12v. Bought the set from LOR and they have warranty replaced the 2 so far. Ive opened a help desk ticket looking for a solution Edited September 5, 2019 by Mike Anderson Link to comment Share on other sites More sharing options...
default Posted September 5, 2019 Share Posted September 5, 2019 Mike, Are the replacement strings failing also? or just the orginals sent with the pixies? Just curious. As a side note, yes bad strings suck and it does happen, but as you know LOR is really good at replacing them. They have replaced a few of mine over the years. We all wish it didn't happen, but at least this is a company that stands up for thier product. One thing to remember in this hobby, "Test Early- Test Often. Alan... Link to comment Share on other sites More sharing options...
Mike Anderson Posted September 5, 2019 Author Share Posted September 5, 2019 I believe its been the originals so far. This one concerns me because i hooked up a different string and got the same result. So I'm not sure it its the string, the controller or something else. Link to comment Share on other sites More sharing options...
Mike Anderson Posted September 17, 2019 Author Share Posted September 17, 2019 So they sent me a third string and they worked for one day. Now just the first three pixels light up. Verified 12v controller and 12 volt strings. Any idea what else could be wrong?? Link to comment Share on other sites More sharing options...
Mr. P Posted September 17, 2019 Share Posted September 17, 2019 1 hour ago, Mike Anderson said: So they sent me a third string and they worked for one day. Now just the first three pixels light up. Verified 12v controller and 12 volt strings. Any idea what else could be wrong?? If that many strings are failing then there must be something wrong with the controller. I would open a ticket and have the controller sent back to LOR so they can take a look at it. Link to comment Share on other sites More sharing options...
k6ccc Posted September 17, 2019 Share Posted September 17, 2019 Measure the voltage on your power supply. The controller will take a substantially wide voltage range, but the pixels will not. Link to comment Share on other sites More sharing options...
Mike Anderson Posted September 18, 2019 Author Share Posted September 18, 2019 Im not that savvy with electronics. I opened a ticket. I dont have a Spare controller lying around to test it Link to comment Share on other sites More sharing options...
TheDucks Posted September 18, 2019 Share Posted September 18, 2019 7 hours ago, Mike Anderson said: Im not that savvy with electronics. I opened a ticket. I dont have a Spare controller lying around to test it You need a DC Volt Meter (Multi-meter) that can measure 12V (20V scale typically). The voltage on the string needs to stay between 10.8 - 13.2 These are fairly inexpensive.(basic models) and great for us Lighters. AC (120) for checking Outlets. DC for Power supplies and batteries. Ohms/Diode/continuity (beeper) for broken wires/bad connections. Any excursion above, can damage the string (As K6CCC said: The Pixie is more forgiving than the string) electronics. Link to comment Share on other sites More sharing options...
AussieRob65 Posted October 12, 2019 Share Posted October 12, 2019 Disconnect your controller from the power supply. Turn on the power supply and measure the out put voltage across the positive and negative wires, make sure it is in the 12v dc range. If in range, connect back up to controller, turn back on and measure output V at the string connector between positive and negative, again should be in the 12V dc range. Link to comment Share on other sites More sharing options...
hope4ia Posted October 18, 2019 Share Posted October 18, 2019 Yes, we have had multiple issues. Just had 8 more strings sent out to us today. It is always the same box that we are having the issue with 83 out of 100 on port 1 and 23 out of 100 on port 2. This is the 2nd time, same box. I have a feeling it's the box and not necessarily the lights. Link to comment Share on other sites More sharing options...
Mike Anderson Posted October 18, 2019 Author Share Posted October 18, 2019 I got a whole new setup and got it installed today. New controller and 4 new strings of lights. So far its working. I also eliminated the extension cables that i was using. Not sure if that was part if the problem too Link to comment Share on other sites More sharing options...
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