JRB Posted August 4, 2019 Share Posted August 4, 2019 When ever I add, edit or change things with my pixels I will end up getting a dialog box that pops up that says the application has experienced an unexpected error. And if I want to send a ticket to LOR to send them a file. When I click ok to that box I’m asked if I want to save and it quits out of my sequence. Sometimes I can do multiple changes to pixels and it shows up previous times it was just one change. I can do what ever I want with my AC channels and I have no problem at all.. Link to comment Share on other sites More sharing options...
dgrant Posted August 4, 2019 Share Posted August 4, 2019 I’d suggest you reinstall the software as the first option Link to comment Share on other sites More sharing options...
JRB Posted August 4, 2019 Author Share Posted August 4, 2019 27 minutes ago, dgrant said: I’d suggest you reinstall the software as the first option Tried that twice.. once without shutting down PC second I uninstalled, deleted LOR file, shut down, turned back on and reinstalled. Link to comment Share on other sites More sharing options...
PhilMassey Posted August 4, 2019 Share Posted August 4, 2019 List the details of your machine specs, including memory, video card, operating system. Laptop or desktop etc. Might give us a clue. Link to comment Share on other sites More sharing options...
MattBrown Posted August 4, 2019 Share Posted August 4, 2019 3 hours ago, JRB said: When ever I add, edit or change things with my pixels I will end up getting a dialog box that pops up that says the application has experienced an unexpected error. And if I want to send a ticket to LOR to send them a file. When I click ok to that box I’m asked if I want to save and it quits out of my sequence. Sometimes I can do multiple changes to pixels and it shows up previous times it was just one change. I can do what ever I want with my AC channels and I have no problem at all.. Thanks for reporting the issue. This is a known problem with versions 5.3.2 and 5.3.4, and will be fixed with the next release. Release date is tbd. Matt Link to comment Share on other sites More sharing options...
JRB Posted August 4, 2019 Author Share Posted August 4, 2019 6 hours ago, MattBrown said: Thanks for reporting the issue. This is a known problem with versions 5.3.2 and 5.3.4, and will be fixed with the next release. Release date is tbd. Matt Matt, Ok great! Any idea if that release will be somewhat soon?? I really can’t program pixels right now with this issue. Thanks Jeff Link to comment Share on other sites More sharing options...
dougd Posted August 4, 2019 Share Posted August 4, 2019 Go back to 5.2.4 and wait for a new release like I did. Just uninstall the version you are on and install 5.2.4. Link to comment Share on other sites More sharing options...
JRB Posted August 6, 2019 Author Share Posted August 6, 2019 On 8/4/2019 at 12:50 AM, MattBrown said: Thanks for reporting the issue. This is a known problem with versions 5.3.2 and 5.3.4, and will be fixed with the next release. Release date is tbd. Matt Matt, Ok great! Any idea if that release will be somewhat soon?? I really can’t program pixels right now with this issue. Thanks Jeff Link to comment Share on other sites More sharing options...
MattBrown Posted August 8, 2019 Share Posted August 8, 2019 On 8/6/2019 at 11:11 AM, JRB said: Any idea if that release will be somewhat soon?? I really can’t program pixels right now with this issue. The release is scheduled for Monday, 12 Aug 2019. Matt Link to comment Share on other sites More sharing options...
JRB Posted August 12, 2019 Author Share Posted August 12, 2019 Checked the LOR site and I don’t see the update yet? Link to comment Share on other sites More sharing options...
MattBrown Posted August 12, 2019 Share Posted August 12, 2019 6 minutes ago, JRB said: Checked the LOR site and I don’t see the update yet? It's in progress. Give us a few more hours 😊 Matt Link to comment Share on other sites More sharing options...
JRB Posted August 12, 2019 Author Share Posted August 12, 2019 Ok great thank you!! 😁 Link to comment Share on other sites More sharing options...
LOR Staff Posted August 12, 2019 Share Posted August 12, 2019 Sorry folks. We had some minor issues with our server today that pushed us past the time we could get the build finished. It will be out tomorrow morning. Link to comment Share on other sites More sharing options...
LOR Staff Posted August 13, 2019 Share Posted August 13, 2019 In case you missed the announcement forum, 5.3.6 has been released this morning. Link to comment Share on other sites More sharing options...
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