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khawes

ELL RF-V5 seen by HU but doesn't receive

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I've got two pair of ELL RF-v5 (purchased in 2015) I'm only using three, and this year one of the three doesn't seem to function correctly.  If I plug it directly into my USB-RS485 the Hardware Utility (HU) sees it just fine, I can use the HU to change the configuration and it reads back properly.  WIth the configuration set to match the other two, I then plug it into one one my controllers and the led in the controller continues to blink.   Swapping with the 4th as as of yet unused ELL and the light will blink.   

Is my ELL dead, or is there a way to recover it from whatever state it has gotten into?

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What type of controller are you plugging it into?  I would also check the jacks on that controller to make sure they aren't broken/bent pins, etc.  I would also check the cable that you're using between the ELL and your controller (maybe try a different cable).

Edited by jfuller8400

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I've tired 3 controllers, one CTB16PC, and two LOR1602W.   I've used different cables, and my spare ELL works when plugged into any of  those controllers as well.   If the ELL were dead I would not expect to be able to communicate with it when directly plugged into my PC, which I can.  It's almost as if it it ignoring the configuration in favor of some made up values for operation,  yet reporting the same settings that it was configured for to the Hardware utility.

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So if memory serves me correctly, there's a status light on the ELL board as well.  Does that go solid when you plug it into your controller?  I would also open a help desk ticket with LOR as well.

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6 minutes ago, jfuller8400 said:

So if memory serves me correctly, there's a status light on the ELL board as well.  Does that go solid when you plug it into your controller?  I would also open a help desk ticket with LOR as well.

There are three lights on the board just above the rj45 connectors, take off the bottom and see what they are doing as it might shed some light.

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LED 1 blinks once/sec like it should LED 2 is dark -- not blinking when data is sent :(   LED 3 is also dark (as it should be)

I agree it's time for a ticket. 

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