Bumble Posted November 24, 2018 Share Posted November 24, 2018 Hello all, I am almost done setting up my pixie controllers and am now moving on to my CTB16PC. The CTB16PC powers on and gives a green blinking light. I tried setting the unit Id with the HU. It was the only controller networked at the time. HU does not find the unit. I have tried this on two different com ports and with two different HS adapters. I have tried different network speeds and enhanced and normal. I know my cat5 cable is good. No luck. So if there is a link that has the entire troubleshooting process, I would be greatful for a link or any help Thank you! Link to comment Share on other sites More sharing options...
Mega Arch Posted November 24, 2018 Share Posted November 24, 2018 (edited) 1 hour ago, Bumble said: Hello all, I am almost done setting up my pixie controllers and am now moving on to my CTB16PC. The CTB16PC powers on and gives a green blinking light. I tried setting the unit Id with the HU. It was the only controller networked at the time. HU does not find the unit. I have tried this on two different com ports and with two different HS adapters. I have tried different network speeds and enhanced and normal. I know my cat5 cable is good. No luck. So if there is a link that has the entire troubleshooting process, I would be greatful for a link or any help Thank you! in the upper right hand area, be sure "max unit id" is set higher than what your highest unit # was set to. lower left hand, set "change existing id" to "any unit" edit - just noticed you are version 5.2 ---- I may be all washed up as I'm still using 4.... Edited November 24, 2018 by Mega Arch Link to comment Share on other sites More sharing options...
Bumble Posted November 24, 2018 Author Share Posted November 24, 2018 .Thank you. Tried both. No luck. Link to comment Share on other sites More sharing options...
Dennis Laff Posted November 24, 2018 Share Posted November 24, 2018 Did you check your Cat-5 cable with a cable tester . Link to comment Share on other sites More sharing options...
Bumble Posted November 24, 2018 Author Share Posted November 24, 2018 Not with a tester. But I used cat5 that worked on another controller. Link to comment Share on other sites More sharing options...
Frank Bolton Posted November 24, 2018 Share Posted November 24, 2018 Quote I am getting a blinking network light for 10 seconds then holds solid for about 10 seconds. Has anybody heard of network issues with S5 Link to comment Share on other sites More sharing options...
Bumble Posted November 24, 2018 Author Share Posted November 24, 2018 I am using S5. I have not seen a blinking pattern that you describe. I am still not able to get the HU to see the controller. Just sent in a help ticket to LOR. I will let you know if I find out anything useful. The g3 users manual does not list that blink pattern. Sorry I could not be of help. Link to comment Share on other sites More sharing options...
Frank Bolton Posted November 24, 2018 Share Posted November 24, 2018 Thanks, I was able to hook up a phone line to the third jack and get my 16 channel controllers working. I still cannot see all of them in the HU but they are working. Pixie tree still not working but it's starting to rain. I will follow this conversation in case LOR helps you out. Link to comment Share on other sites More sharing options...
Mega Arch Posted November 24, 2018 Share Posted November 24, 2018 Have you moved any of the jumper pins from original position? Link to comment Share on other sites More sharing options...
Frank Bolton Posted November 24, 2018 Share Posted November 24, 2018 No, It appears the the two of my 16 channel controller had the cat5 cable jack damaged when I tripped over the wire. So that problem is identified. Still troubleshooting the mini pixel tree. I don't see any network light at all. Link to comment Share on other sites More sharing options...
Bumble Posted November 24, 2018 Author Share Posted November 24, 2018 Hi Frank. Any ideas on repairing the cat 5 jacks? Link to comment Share on other sites More sharing options...
Bumble Posted November 24, 2018 Author Share Posted November 24, 2018 I have not moved any jumpers, but I would still love to know where they should be. Link to comment Share on other sites More sharing options...
PhilMassey Posted November 24, 2018 Share Posted November 24, 2018 1 hour ago, Bumble said: Hi Frank. Any ideas on repairing the cat 5 jacks? Try the RJ11 phone jack. If you have a controller with only one working jack, put it at the end of the line. Link to comment Share on other sites More sharing options...
Mega Arch Posted November 25, 2018 Share Posted November 25, 2018 5 hours ago, Bumble said: I have not moved any jumpers, but I would still love to know where they should be. Should be on pins 4 & 5 Link to comment Share on other sites More sharing options...
Frank Bolton Posted November 25, 2018 Share Posted November 25, 2018 I just wanted to let everybody know, I have identified a bad board as my last problem. I had thought there may be a software glitch with networking in S5 but every problem turned out to be hardware Link to comment Share on other sites More sharing options...
Bumble Posted November 25, 2018 Author Share Posted November 25, 2018 Update: The help desk had me move jumpers around to reset the CTB. No luck. I am planning to get a rj11 to rj45 converter this week and some rj45 jacks as well. I will try the converter first, if that does not work I will ask LOR about warranty repair vs doing it myself. Thanks again for all the feedback. I have not moved any jumpers, but I would still love to know where they should be. Link to comment Share on other sites More sharing options...
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