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16CCR Issue

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I have a Holiday Coro 16CCR Tree with an AlpaPix controler and I am running S5 Advanced with 16CCR add on.  In my preview it works fine and then I hook it up and it recognizes the controller but will not play the sequence? Do I need to upgrade my software to something else or what do you think the problem is.  My universe are correct and looking in DMX list in LOR it is correct and the box is set up correct. Maybe an issue with the prop set up IDK.

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Dumb question.  How are you trying to control them?  i.e. running a show, playing from Sequencer, something else.


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