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8002 error message

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8002 error open of serial port failed.  How do I fix this. It popped up on my last night of my Halloween show and now is showing up when i try to work on my Christmas show.?????

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8002 error open of serial port failed.  How do I fix this. It popped up on my last night of my Halloween show and now is showing up when i try to work on my Christmas show.?????

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I believe that sounds like you've lost your FTDI Drivers, it's a comm port error via the USB RS485 adapter.  Reinstall the FTDI Drivers and I am almost positiive that error will go away.   Had that issue a while back, had to update my FTDI drivers to the latest ones and everything was fine after that.

You can find the latest FTDI Drivers here:

USB to Serial Driver (FTDI Chip Set)

Good Luck.

 

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Removed commentary as this was a DUPLICATE posting of my above post that was in another thread and now merged into this single thread.

Edited by Orville

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13 minutes ago, Mr Christmas said:

28002 error open of serial port failed.  How do I fix this. It popped up on my last night of my Halloween show and now is showing up when i try to work on my Christmas show.?????

Try changing to comm 3. Someone else had the same problem. If you want to read it, do a search for 8002. Then scroll down to UN Kingfish

JR

Edited by dibblejr

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I tried the driver download and still error. I tried going through all 6 of my networks with the hardware utility individually and found it keep trying to change my settings to none on the comm setting. After I got them straightened out,  it appears to work now and the show started with no errors. Thanks to all who replied for your help. 

 

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Just now, Mr Christmas said:

I tried the driver download and still error. I tried going through all 6 of my networks with the hardware utility individually and found it keep trying to change my settings to none on the comm setting. After I got them straightened out,  it appears to work now and the show started with no errors. Thanks to all who replied for your help. 

 

The error message must be with S5 because I lost 11 networks on my show computer 2 weeks before Halloween due to not updating my win10 computer. My error message only said "no comm port detected or unknown device" cant remember which. I had 1308 updates. One of the updates uninstalled the drivers to my USB Hubs. Made me think of you. 

In my case I was lucky to have just built a controller. Plugged it in to each port and let the HU find them. It took a long time but they all worked for Halloween.

Glad it was just finding the right port for the adapter.

JR

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I too had just bought a new controller at the last sale as a spare and set it up in my computer room. It worked out well and only took me about half an hour to go through all of them .

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