HD3 Posted December 16, 2017 Share Posted December 16, 2017 New to LOR. Running 4.6.2. Getting ready to Enable Shows. Clicked the CP icon and and error keeps popping up saying my LORtray has stopped working. Shows will not play. Can somebody dumb this down for me. Thank you Link to comment Share on other sites More sharing options...
PhilMassey Posted December 16, 2017 Share Posted December 16, 2017 Do a complete power off reboot, If that doesn't work, you may want to try reinstalling LOR. Doesn't take long and is usually quite safe, but always back up first. Link to comment Share on other sites More sharing options...
HD3 Posted December 16, 2017 Author Share Posted December 16, 2017 I have tried shutting down computer and it didnt help. Now I will try uninstall, reinstall, but I dont know how i would reinstall. I have my license number but where to get the program I am not sure. Hey BTW.....THANKS!!!! Link to comment Share on other sites More sharing options...
PhilMassey Posted December 16, 2017 Share Posted December 16, 2017 Get the software here: http://www1.lightorama.com/sequencing-software-download/ Scroll down to the bottom. 4.6.2 doesn't exist, so check again which version you have. You could also check your license to see if you are eligible to update to a newer version, about halfway down the same page.4.3.26 is the current S4 version. Don't go for the S5 Beta yet though. Even after an un install it will probably still remember the license key. Link to comment Share on other sites More sharing options...
TheDucks Posted December 16, 2017 Share Posted December 16, 2017 1 hour ago, HD3 said: I have tried shutting down computer and it didnt help. Now I will try uninstall, reinstall, but I dont know how i would reinstall. I have my license number but where to get the program I am not sure. Hey BTW.....THANKS!!!! Uninstall does not remove your Key. Link to comment Share on other sites More sharing options...
HD3 Posted December 16, 2017 Author Share Posted December 16, 2017 I'm not up on any of this, so what is the Key and so you have any ideas as to how I can solve this issue? When I asked LOR, theuhh replied that I needed to uninstall and then reinstall my LOR . THANKS FOR ANY INSIGHT Link to comment Share on other sites More sharing options...
TheDucks Posted December 16, 2017 Share Posted December 16, 2017 30 minutes ago, HD3 said: I'm not up on any of this, so what is the Key and so you have any ideas as to how I can solve this issue? When I asked LOR, theuhh replied that I needed to uninstall and then reinstall my LOR . THANKS FOR ANY INSIGHT The key is your license (level) that LOR mailed you Link to comment Share on other sites More sharing options...
PhilMassey Posted December 16, 2017 Share Posted December 16, 2017 Read my post above, go to the link and download the version of the software you have and reinstall. On my phone now, more detail if you need it later. Link to comment Share on other sites More sharing options...
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