pjk Posted December 3, 2017 Share Posted December 3, 2017 I'm confused...I have a problem and was told to update my software. Which one do I use? The light is left side of the board and it says CTB16PCG2. Do I use the latest or do I use the latest for that model? Link to comment Share on other sites More sharing options...
pjk Posted December 3, 2017 Author Share Posted December 3, 2017 I'm confused...I have a problem and was told to update my software. Which one do I use? The light is left side of the board and it says CTB16PCG2. Do I use the latest or do I use the latest for that model? Link to comment Share on other sites More sharing options...
pjk Posted December 3, 2017 Author Share Posted December 3, 2017 I'm confused...I have a problem and was told to update my software. Which one do I use? The light is left side of the board and it says CTB16PCG2. Do I use the latest or do I use the latest for that model? Link to comment Share on other sites More sharing options...
Mega Arch Posted December 3, 2017 Share Posted December 3, 2017 (edited) software? or hardware? Who told you to and why? And what version LOR software are you currently running? Edited December 3, 2017 by Mega Arch Link to comment Share on other sites More sharing options...
k6ccc Posted December 3, 2017 Share Posted December 3, 2017 For that model. Trying to use firmware for a different hardware platform likely won’t go well. Link to comment Share on other sites More sharing options...
pjk Posted December 3, 2017 Author Share Posted December 3, 2017 Don and he definitely said software ...running 3.7.0 Link to comment Share on other sites More sharing options...
Don Posted December 3, 2017 Share Posted December 3, 2017 Don who? Link to comment Share on other sites More sharing options...
Don Posted December 3, 2017 Share Posted December 3, 2017 Don who? Looks like Don me ... That's the thread I think you are talking about. I never said anything about it being software. In fact, I haven't had a chance to look at the thread since you replied. Jim, if you get a chance you might look at that other thread.... please and thank you!? I've got more last minute stuff to get out the door. Link to comment Share on other sites More sharing options...
pjk Posted December 4, 2017 Author Share Posted December 4, 2017 Don Member Members 254 5,506 posts Location Denton County, Texas LOR Software Version:4.3.24 Report post Posted Friday at 11:19 PM If you look at the Light Bulb in the task bar and Right Click on it, it should bring up a status window. (I'm going to assume you are using a recent version of the software, downloaded this year.) There you will see the status of what's actually happening at that exact moment. Quote Synchronized Christmas, Inc. Follow the steps. Multiple choicing will ensure failure. (Shamelessly stolen quote from someone else.) I'm earning money on auto-pilot. Yes, seriously. Find out how. Link to comment Share on other sites More sharing options...
Don Posted December 4, 2017 Share Posted December 4, 2017 I don't know which part of the message has you thinking I was talking about the software, but I wasn't. I'd suggest opening a help desk ticket on this one. There are a lot of troubleshooting steps that need to happen in order to figure out what's going on. http://helpdesk.lightorama.com/ Link to comment Share on other sites More sharing options...
pjk Posted December 4, 2017 Author Share Posted December 4, 2017 (edited) (I'm going to assume you are using a recent version of the software, downloaded this year.) Anyway i did the helpdesk 2 week ago lets see how long its going to be. By the way i did ask your patient given my condition... Edited December 4, 2017 by pjk Link to comment Share on other sites More sharing options...
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