pjk Posted December 1, 2017 Share Posted December 1, 2017 (edited) i have a problem where its not starting or it hangs part was thru .it a CTB16PCG2 UINTS ...i now but i reelable Edited December 1, 2017 by pjk Link to comment Share on other sites More sharing options...
Santas Helper Posted December 1, 2017 Share Posted December 1, 2017 Say what? I don't think I understand a thing you're saying. Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 sometimes the light show does not start. When it does, partway through I get an error. It freezes or gets hung up. Link to comment Share on other sites More sharing options...
Don Posted December 2, 2017 Share Posted December 2, 2017 When you say "get an error" is this one that shows up in the status window for LOR, or the show just freezes? If you haven't pulled up the status window, please do. The error message (if any) there will be very helpful in figuring out what's going on. Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 Hi Don It just freezes...on the LOR status windows... Sorry I’m IMac user lol where’s windows status located Link to comment Share on other sites More sharing options...
Don Posted December 2, 2017 Share Posted December 2, 2017 If you look at the Light Bulb in the task bar and Right Click on it, it should bring up a status window. (I'm going to assume you are using a recent version of the software, downloaded this year.) There you will see the status of what's actually happening at that exact moment. Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 I found it?... it said no recent No recent issues been detected by action center Link to comment Share on other sites More sharing options...
Don Posted December 2, 2017 Share Posted December 2, 2017 That doesn't sound right ... did it look something like this? https://www.dropbox.com/s/eiwtllibqv2frvf/LOR-Status-Window.PNG Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 Sorry I thought you meant something else... yes it I’ve had it running all the time in all it comes up is the spinning wheel Sorry for the confusion Don but my aphasia is got the best of me I appreciate your patience Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 Yes Exactly Link to comment Share on other sites More sharing options...
Don Posted December 2, 2017 Share Posted December 2, 2017 Okay. I can understand your situation. You said "Action Center" but LOR doesn't have an Action Center, so I'm really not sure what you are looking at, but I don't think it's the LOR Status Window that you were looking at. When you have your shows enabled, do you see a light bulb, or know how to get to the light bulb in the Windows tool bar, near the date/time? Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 Yes I am familiar with the LOR system but it’s been a few years. computer that I use is just for this alone... But yes to all your questions Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 (edited) this fished the show but never start it Edited December 2, 2017 by pjk Link to comment Share on other sites More sharing options...
pjk Posted December 2, 2017 Author Share Posted December 2, 2017 Hi Don, as soon as the show is about to start I click on status and it said not responding. As soon as I touch anything the curser just spins. I need to shut everything down and start it again and so far it works. That's all Ive got for now. Link to comment Share on other sites More sharing options...
jfuller8400 Posted December 3, 2017 Share Posted December 3, 2017 When you say that you need to shut everything down, are you talking about just the LOR software or do you reboot then entire computer? Here are a couple of things you can try: - Remove and then reinstall the entire LOR software suite - this will insure you don't have a corrupted install. - Run a full anti-virus scan of your PC to make sure you don't have a virus. From the screen shot you posted, it looks like your show entered shutdown mode and completed normally. What tool did you use to build your show (Simple Show Builder or Show Editor) Are you running your show on demand or via a schedule? See if you can post a copy of your entire log to the forum. Have you run the LOR verifier tool on your sequences and your entire show? Link to comment Share on other sites More sharing options...
pjk Posted December 9, 2017 Author Share Posted December 9, 2017 Hi Jim, I went ahead and got a new laptop... I downloaded the new software suite but how do I get the old show him with the new one. I saved it on him power stick. I assume everything is straight forward from here out but if you have any tips it would be greatly appreciated. happy holidays and Merry Christmas (oh and I ran a new cat five just to be safe) Link to comment Share on other sites More sharing options...
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