Jump to content
Light-O-Rama Forums
minaayindra

Controllers aren't connecting with each other

Recommended Posts

MY CONTROLLERS ARE READY TO START PRODUCING MY SHOW, EXCEPT CONTROLLER 12 IS NOT SENDING A SIGNAL TO 13 OR 13 ISN'T RECEIVING IT.  THE GREEN LIGHT IS STEADY ON ALL THE CONTROLLERS UP TO 13 AND THEN EVERYTHING AFTER THAT IS FLASHING AND DOESN'T SHOW UP IN THE HARDWARE UTILITY.  I HAVE TRIED REPLACING THE CAT 5 CABLE FROM 12 TO 13 BUT THAT HAS MADE NO DIFFERENCE.  WHAT DO I DO NOW?  I'M RUNNING OUT OF TIME AND I HAVE A 22 CONTROLLER SHOW!  PLEASE, PLEASE HELP ME!

Share this post


Link to post
Share on other sites

My have a bad RJ45 jack. I had one this year. Take 12 out and bypass also may be bad jack in 13. 

  • Like 1

Share this post


Link to post
Share on other sites

Thanks for the immediate response!  Of course, I have no idea what the RJ45 jack is but I'm assuming it's where I'm plugging the cable into- lol  I guess I'll have to change it out for my backup but I sure hate to lose an entire box for something so small.

Share this post


Link to post
Share on other sites

No, that's not stupid at all- everything helps!  I set the numbers originally.  I am now resetting 13 to be sure it is numbered correctly- 12 shows up, 13 is where the chain dies.

Share this post


Link to post
Share on other sites
5 minutes ago, minaayindra said:

No, that's not stupid at all- everything helps!  I set the numbers originally.  I am now resetting 13 to be sure it is numbered correctly- 12 shows up, 13 is where the chain dies.

12 or 13 could have a bad jack

Exchange the plugs (in the ports)  on 12 If 12 dies, then 12 has a bad port. move it to the END of the chain  (remember, the order of ID's is not tied to the position on the cable)

  • Like 1

Share this post


Link to post
Share on other sites

If you need to use the bad box, now you know what one it is. You can put that box at the end of you daisy chain and it should work if you plug it into the working plug.

  • Like 1

Share this post


Link to post
Share on other sites

Repairing a broken RJ45 socket is not a difficult thing if you or someone you know can solder circuit boards.  Another option is to send it to LOR for repair.  If you create a help desk ticket they will give you pricing

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×