minaayindra Posted November 26, 2017 Share Posted November 26, 2017 MY CONTROLLERS ARE READY TO START PRODUCING MY SHOW, EXCEPT CONTROLLER 12 IS NOT SENDING A SIGNAL TO 13 OR 13 ISN'T RECEIVING IT. THE GREEN LIGHT IS STEADY ON ALL THE CONTROLLERS UP TO 13 AND THEN EVERYTHING AFTER THAT IS FLASHING AND DOESN'T SHOW UP IN THE HARDWARE UTILITY. I HAVE TRIED REPLACING THE CAT 5 CABLE FROM 12 TO 13 BUT THAT HAS MADE NO DIFFERENCE. WHAT DO I DO NOW? I'M RUNNING OUT OF TIME AND I HAVE A 22 CONTROLLER SHOW! PLEASE, PLEASE HELP ME! Link to comment Share on other sites More sharing options...
minaayindra Posted November 26, 2017 Author Share Posted November 26, 2017 Sorry, didn't realize the caps were on for that post- mea culpa. Link to comment Share on other sites More sharing options...
HVACR Posted November 26, 2017 Share Posted November 26, 2017 My have a bad RJ45 jack. I had one this year. Take 12 out and bypass also may be bad jack in 13. 1 Link to comment Share on other sites More sharing options...
minaayindra Posted November 26, 2017 Author Share Posted November 26, 2017 Thanks for the immediate response! Of course, I have no idea what the RJ45 jack is but I'm assuming it's where I'm plugging the cable into- lol I guess I'll have to change it out for my backup but I sure hate to lose an entire box for something so small. Link to comment Share on other sites More sharing options...
Joe Polenchar Posted November 26, 2017 Share Posted November 26, 2017 This may sound stupid but did you set the unit id's on the controller boxes that are not working? 1 Link to comment Share on other sites More sharing options...
minaayindra Posted November 26, 2017 Author Share Posted November 26, 2017 No, that's not stupid at all- everything helps! I set the numbers originally. I am now resetting 13 to be sure it is numbered correctly- 12 shows up, 13 is where the chain dies. Link to comment Share on other sites More sharing options...
TheDucks Posted November 26, 2017 Share Posted November 26, 2017 5 minutes ago, minaayindra said: No, that's not stupid at all- everything helps! I set the numbers originally. I am now resetting 13 to be sure it is numbered correctly- 12 shows up, 13 is where the chain dies. 12 or 13 could have a bad jack Exchange the plugs (in the ports) on 12 If 12 dies, then 12 has a bad port. move it to the END of the chain (remember, the order of ID's is not tied to the position on the cable) 1 Link to comment Share on other sites More sharing options...
minaayindra Posted November 26, 2017 Author Share Posted November 26, 2017 I replaced 12 with a new box and the issue was resolved. We can work on further refinements in the down season... lol Thanks!! Link to comment Share on other sites More sharing options...
SnappyTom Posted November 29, 2017 Share Posted November 29, 2017 If you need to use the bad box, now you know what one it is. You can put that box at the end of you daisy chain and it should work if you plug it into the working plug. 1 Link to comment Share on other sites More sharing options...
minaayindra Posted November 30, 2017 Author Share Posted November 30, 2017 Thanks- I thought I would have to get rid of it! Link to comment Share on other sites More sharing options...
basis21b Posted November 30, 2017 Share Posted November 30, 2017 Repairing a broken RJ45 socket is not a difficult thing if you or someone you know can solder circuit boards. Another option is to send it to LOR for repair. If you create a help desk ticket they will give you pricing Link to comment Share on other sites More sharing options...
minaayindra Posted November 30, 2017 Author Share Posted November 30, 2017 Thanks- I have submitted one. Appreciate the info... Link to comment Share on other sites More sharing options...
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