mshely69 0 Report post Posted September 9, 2017 My husband cant get the lights to work and where it says turn lights off wont come on please help Share this post Link to post Share on other sites
Don 257 Report post Posted September 9, 2017 A whole lot of questions here. What type of controllers? How many? What version of the software are you using? What license level do you have? In detail, describe how you are trying to test. What programs do you have open? Trying from the sequence editor or hardware utility. How are the controllers connected to your computer? (Again, in detail, not just "with cables".) Share this post Link to post Share on other sites
mshely69 0 Report post Posted September 9, 2017 He said 16 for how many and trying from the sequence editor they are connected through the USB plug Share this post Link to post Share on other sites
Don 257 Report post Posted September 9, 2017 16 what? Controllers? What type are these controllers? Is the LOR Software registered? Share this post Link to post Share on other sites
mshely69 0 Report post Posted September 9, 2017 16 controllers I am not sure what type it's a grey box and yes registered Share this post Link to post Share on other sites
dibblejr 486 Report post Posted September 9, 2017 (edited) 3 minutes ago, mshely69 said: 16 controllers I am not sure what type it's a grey box and yes registered Open the box and on the card it will tell you which model and version you have. Should say Light O Rama ....... When I say card I mean the computer board also known as a pcb or controller itself. If you don't know which one you have you may find a picture of it here http://store.lightorama.com/showtime-products.html JR Edited September 9, 2017 by dibblejr Share this post Link to post Share on other sites
mshely69 0 Report post Posted September 9, 2017 CTB16pGG3 5 16126 Share this post Link to post Share on other sites
dibblejr 486 Report post Posted September 9, 2017 If this is a new unit it should have came with the step by step how to configure. Maybe a yellow sheet. Did your husband follow the instructions? Here is the manual for your controller. You have a typo CTB16pcG3 http://www1.lightorama.com/Documents/CTB16PCg3_UserMan_Web.pdf If he hasn't already done so he should read the manual. There is a setup and configuration section that will be helpful. Originally you say the "cant get the lights to work and where it says turn lights off wont come ". That will be available once the lights are on. If you follow the directions and if this is a new unit its not difficult to set the units up. If you could answer all of Dons questions in his two posts it would help everyone. He is a master at this. Best of luck JR Share this post Link to post Share on other sites
mshely69 0 Report post Posted September 9, 2017 We have that book but nowhere does it say how to turn the lights option on Share this post Link to post Share on other sites
Don 257 Report post Posted September 9, 2017 37 minutes ago, mshely69 said: We have that book but nowhere does it say how to turn the lights option on In detail, describe how you are trying to test. What (LOR) programs do you have open? Trying from the sequence editor or hardware utility? Share this post Link to post Share on other sites
