htebault Posted December 20, 2016 Share Posted December 20, 2016 I had one controller just bellyup - It is one of 4, and after working fine, it is now not working at all. No LED status light, but the power and fuses are good - I fear the motherboard may have a failed component. Is there anything to do other than open a trouble ticket and ship it back for repair ? This unit had been in operation for about 4 seasons, and is the one that often gets some GFCI interruption due to the moisture level of the circuits is handles. I may have to swap another unit into place for this failed unit to balance the show as best I can with a fewer number of controllers. I have unplugged and restarted the unit - but never get the LED light on the board to light. I just pulled both fuses and fine they are both good. Link to comment Share on other sites More sharing options...
basis21b Posted December 20, 2016 Share Posted December 20, 2016 It is not sounding good. I would definitely open the ticket to see if support has other recommendations. I think the good doctor sums it up pretty well. Link to comment Share on other sites More sharing options...
Santas Helper Posted December 20, 2016 Share Posted December 20, 2016 (edited) So when you say, checked fuses. Is this a visual check or checked with a meter? If you think it's caused from moisture, I would highly suggest narrowing it down to the problem before hooking up another controller and possibly causing problems with that one. Perhaps plugging the suspected lights into a house outlet to see what, if any lights cause the GFCI to trip. Edited December 20, 2016 by Santas Helper Link to comment Share on other sites More sharing options...
htebault Posted December 20, 2016 Author Share Posted December 20, 2016 I checked the fuse with a ohm meter - but I have now found the problem. This unit was plugged into two GFI outlets and they apparently were not providing power, even though the GFI light was green... A couple of resets on the GFI outlets restored power and the unit LED light again shines... I had actually switched controllers and in moving the "known good" unit there - I found the power problem. Guess I should be using a plug meter next time to doublecheck the idiot light is not just joking. Link to comment Share on other sites More sharing options...
Santas Helper Posted December 21, 2016 Share Posted December 21, 2016 glad you found the problem. Link to comment Share on other sites More sharing options...
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