Jump to content
Light-O-Rama Forums

Pixie card problem


Marano

Recommended Posts

Hello

I am a Light o Rama user in France. So sorry for the worries of translations.
I bought the new Pixie16 card, all walking well, until today, nothing works anymore. The pixie card blinks, the computer no longer recognizes it, hardware LOR either. The test mode does not work either. As soon as I connect LED pixels, the TEST does not work, and the LEDs are slightly lit.

Someone would have an idea? Technicians light o rama do not know

thank you in advance

Link to comment
Share on other sites

What was the solution?  I would first checked your power supply to make sure it was putting out the correct voltage with lights plugged in and without.

Link to comment
Share on other sites

First thought is a network issue. If the Hardware Utility does not see the Pixie, and the status light on the Pixie is blinking, check for a network cable or connector issue.


Sent from my Droid Turbo via Tapatalk, so blame any typos or spelling errors on Android

Link to comment
Share on other sites

  • 2 weeks later...

Also pull the comm chip or chips and then hit the test button. This happened to me on my pixie4 and it wound up being a blown chip, I was told to test by pulling the chip and then hitting test, the lights then all tested well. Got a new chip (very cheap) and all is good now

Link to comment
Share on other sites

On 1/12/2017 at 8:25 AM, brichi said:

Got a new chip (very cheap) and all is good now

FYI...  Should you need one in the future for one of our controllers, we will send you one free (like most parts).

Link to comment
Share on other sites

hi mike, you guys did send them to me for free, thank you!!! just wasn't sure if it was free if out of any kind of warranty

Link to comment
Share on other sites

I wonder if thats the issue with mine...Do I just pull the comm chip then hit the test button? Is the lights suppose to turn on that will prove the chip is bad? Here is my trouble ticket ( 814072 ) in case its a bad chip and you guys can send me one..Thanks

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...