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jtmcadams

Upgraded to 4.2.6 now lights don't work

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So today I upgraded from v3.11.2 to v4.2.6 and now my lights wont work. Everything worked fine before I did the upgrade and I haven't made any changes to anything. My license say's "Your license covers the latest version, 4.2.*.  There is no reason to renew your license at this time." and I'm licensed for the advanced version. I have the blue box in the lower right corner saying comm: good but have no clue why the lights wont work, I've even gone back to version 3.11.2 and tried it and they work again, install the newest version and they don't work. Any ideas?
 

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Is the control panel running? Comm port lister should be running too.

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Light O Rama control panel has to be open and running for anything to work in the new version.

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I restarted my computer after the install, at first I could not get the control panal to come up.

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You need the control panel for the lights to operate. You could reinstall LOR. If that doesn't work start a help ticket. When the control panel is operating it looks like a DOS command prompt. You just minimize it and leave it running.

Edited by Ebuechner

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My guess is you will need to install firmware updates to your controllers....I had the same issue. I updated the firmare on all controllers and all was bright and blinky again:)

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Why on earth do you upgrade with so little time left before showtime? My advice is to put off doing any upgrading at this time. Wait till after the season.

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Go back to your previous version, and ensure it will run as before.

if so, stick with that version until after the season is over

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