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Dan, still need help!

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Dan,

I'm at wits end, I've tried everything with the ctb16d, with no luck. I bought 4 of them last summer and the other 3 are fine, but this one is giving me fits, and startup is Sunday. I explained the previous problem to you, and I tried what was suggested. I disconnected the unit from the chain, set it to 00, plugged it in, and the only thing that happened was that I had a test light in one of the circuits and it flashed on and off. No red led on the board, nothing. I even checked the fuses and they were fine. I put another ctb16d in it's place, and the hardware recognized it fine. The only problem is now I am missing 16 channels right in the middle of the show. Please email me, and/or call, you should have my number on the last order I placed.

Thanks, Dan

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Bill,

We will get a new card to you before the show starts.

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Thanks, Dan. I appreciate your help. I'm getting nervous this close to showtime, and people are already on me because the lights aren't on yet. If I sound stressed, it's because I really am. "Tis the Season".

Bill

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