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CMB24D PC Connection Issues


asl9622

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I could use some help on connecting my controller to the PC. Last year I used a standard mini light setup with the 16 channel controller. Now I have built the dumb rgb but for the life of me I cannot get the hardware utility to find it. I am running windows 7 and see that com port 4 is being used in device manager. Auto configure in hardware utility cannot find anything so I tried manually setting to 4. I then hit refresh but no devices are found. The id is set to 01 on the board itself and the led is blinking waiting for a connection. Any help would be appreciated. Thanks.

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Have you tried to hook up your other controller to see if it can be recognized?

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Have you tried to hook up your other controller to see if it can be recognized?

I just hooked up the old controller and no success there either. I am not using the same PC I used for last year's show. I am trying on my laptop. I lost the utility disk for the adapter and wonder if that is what is causing the issues.

 

Edit: I tried uninstalling the drivers and reinstalling from the recommended website with no success.

Edited by asl9622
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Did you install the driver from http://www.ftdichip.com/Drivers/VCP.htm ?

Yes. I uninstalled the driver and unplugged the device. I then installed the driver and plugged the device back in. I will just have to try to connect to my PC that worked and see if I can get the devices to communicate. I just do not know what else to do because the computer seems to recognize under port 4.

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There is a trouble shooting guide for the adapters here.

Went through the guide with no success. I tried it on another laptop with no success either. I must be doing something wrong.

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Do you know how to look at the device manager? That will tell you what port was assigned.

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Do you know how to look at the device manager? That will tell you what port was assigned.

Yes I do. I know it has been assigned to port 4. It seems that after I install the drivers from the website, windows wants to update via internet. I wonder if that is where I am having issues.

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This happened to me last year with CMB24 , try setting the Dip switches on the Card to the unit ID you want

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Did you install the LOR USB Adapter Driver on the new PC?

Yes. I tried it on the new PC because it had never had any LOR software. So as a test I installed the software and the drivers but had the same issues. I can not get my old controller or new controller found by the hardware utility. Tomorrow I will just have to try on the original PC and see if that still connects to the original controller.

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Bad Ethernet cable from adapter to Controller? Did you try another USB port?

Tried everything lol. Three ethernet cables, different usb ports, different jacks on the controller. I will try a new cable from adapter to usb port now.

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After connecting to the pc that worked last year, I am thinking the adapter somehow broke. I am ordering a new one and hoping for the best.

Edited by asl9622
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The new adapter came in and now there are no COM port issues! Now the only problem is that when I hit refresh it pulls up multiple units that say unknown. I have the unit ID set to 01 or the 9 switch in the on position on the board itself. Any way to fix the unknown issue and have the controller control the lights in the test? Thanks.

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