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Sandevices E1.31 Pixel Controller Help (Multicast to Unicast)


xrays911

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Hi,

 

I have a Sandevices Pixel One controller that I purchased a couple years ago. I have been using it in Multicast Mode all along. The device is set with its default static IP of 192.168.1.206. My PC has always been set with a static IP of 192.168.1.52. I use a switch as a central point between the two devices. The controller functions pretty good in Multicast mode with this set-up, but we do experience a little lag. It was suggested to me that I should move this into Unicast mode because Unicast mode is more efficient. So I went in my LOR network configs and changed from Multicast to Unicast (see attached screen shot). I then closed the LOR app completely and restarted the control panel. Now when I try to run a sequence I get nothing from that device. The comm listener appears to still see the device (see attached screen cap). I verified the settings in the controller set-up page (see yet another screen cap). I'm lost. Not sure what could be causing the lack of communication. Does anyone have any ideas?

 

I really appreciate everyone's time!

 

Jill

post-10174-0-81554000-1425660497_thumb.j

post-10174-0-56852100-1425660508_thumb.j

post-10174-0-98830700-1425660857_thumb.j

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You need to change the Sandevices board to also use uni-cast.  Unless you changed that, it's still looking for multi-cast traffic.

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I got this figured out and wanted to put it out there for anyone who may be experiencing the same issue. I took at look at the Sandevices website and found they have a new firmware release which allows you to easily change from Multicast to Unicast! I updated the firmware and it works like a charm!

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Ah, it makes sense that you did not see it.  You stated the board was several years old and I would assume it had version 2.xxx firmware which did not support unicast.  Glad you got the firmware update and figured out the unicast.  Version 4 is far easier to work with in my opinion too....

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You need to update the firmware on the board.

 

Oops. Last post poped in while I was sending this.

Edited by dougd
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After reading the op setup it brings a question into my mind. Does the computer IP have to be higher than the device ip?

 

Jeff

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Thanks Saxon! Working on some new things for 2015! Very excited to be getting an early start this year!

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