Jump to content
Light-O-Rama Forums
Sign in to follow this  
logansrun

calling lighrorama

Recommended Posts

Does anyone get through to lightorama I have been trying to call for days and all I get is an answering machine.

Share this post


Link to post
Share on other sites

If you're unable to get through on the phone, I suggest opening up a ticket on our help desk.

Share this post


Link to post
Share on other sites

We are most definitely here.  The phone is attached to my ear from open to close, and then usually for an hour after.   ^_^

 

Like Bob says, tickets are the best way to get a hold of us during this time of year.  Each of us can clear 60-70 tickets a day vs the approx 10-12 30 minute calls that are typical.  We also work tickets from early in the morning until late at night, where as the phones are only open from 10-4 daily.

 

We can do just about everything in a ticket that we can do on the phone, from order status to troubleshooting.  

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

×
×
  • Create New...