Greg Posted November 24, 2007 Share Posted November 24, 2007 lastnight I ran a test the hardware recognized one of the units as a pc unit it is acutally a 16 d unit. show ran fine, did another test today and the unit now is not recognized at all it will pass the signal thru. on the network it is unit two... i can see unit one and unit three. I swapped out all the cables still not working. Any suggestions?greg Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 24, 2007 Share Posted November 24, 2007 Greg wrote: lastnight I ran a test the hardware recognized one of the units as a pc unit it is acutally a 16 d unit. show ran fine, did another test today and the unit now is not recognized at all it will pass the signal thru. on the network it is unit two... i can see unit one and unit three. I swapped out all the cables still not working. Any suggestions?gregTry running a show and see if it works. If it doesn't, we'll go from here. Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 tried running a show with same results. reset boardseveral times, swapped cable tried phone cable. since last night nothing had been changed at all. pulled unit from display to work on inside.(edit) the led continues to blink when power is applied to unit Link to comment Share on other sites More sharing options...
DerrickHoffland Posted November 24, 2007 Share Posted November 24, 2007 If you connect it directly to your PC with no other units attached, does the hardware utility recognize it?What version of the hardware utility are you running? Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 tried connecting it directly to the computer still no luck... I have the latest version 1.6.6 of the hardware utility.greg Link to comment Share on other sites More sharing options...
DerrickHoffland Posted November 24, 2007 Share Posted November 24, 2007 Try changing the unit id to something up higher on the dial.Also try changing the CAT 5 to the other jack (unlikely if it was passing the signal through before) Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 already tried that still nothing Link to comment Share on other sites More sharing options...
DerrickHoffland Posted November 24, 2007 Share Posted November 24, 2007 Only other thing I can think to look at is the LED. If it's blinking long-on, short-off, then it needs a firmware download. Link to comment Share on other sites More sharing options...
DerrickHoffland Posted November 24, 2007 Share Posted November 24, 2007 By resetting it, I take it that you set the unit ID to 00, powered it up for 10+ seconds, removed power, reset the ID to something else and tried to recognize it again. Link to comment Share on other sites More sharing options...
CUTTHEMUSIC Posted November 24, 2007 Share Posted November 24, 2007 I believe setting the unit id to 0 0 and then powering it on will reset it. Not sure though. Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 tried to reset it also that didn't work Link to comment Share on other sites More sharing options...
Guest wbottomley Posted November 24, 2007 Share Posted November 24, 2007 Have you done anything to the firmware?Try another ID, like 05 Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 Nope, also tried a few different ID's still nothing. Link to comment Share on other sites More sharing options...
joneslights Posted November 24, 2007 Share Posted November 24, 2007 I had one acting about the same way, I had to get a cat 5 cable with a slightly bigger end (another brand) seemed that the cable I had would not connect all the pins. Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 The funny thing is it worked fine the day before. Nothing at all was moved. I don't think it could have come unseated that easily. also I am using other of the same cable and there aren't any problems. Link to comment Share on other sites More sharing options...
joneslights Posted November 24, 2007 Share Posted November 24, 2007 I'd check the soldier on that controller (possible one is just loose enough) Start with the ones on the ICs and the jacks. Also, have you tried reseating the processor? Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 24, 2007 Share Posted November 24, 2007 joneslights wrote: I'd check the soldier on that controller (possible one is just loose enough)(must not make jokes about innocent typos... must not make jokes about innocent typos... must not, oh what the heck...)If there's a soldier on the controller, tell him to get off it, he'll probably squish it .Seriously, a few things to check:Connect the controller to the computer all by itself and run the HWU.Is the LED steady or blinking? If it's blinking, you have a major comm problem. Try a known-good cable. Still blinking? could be a defective board. Without comm, there's little else you can try, if the reset you said you already tried didn't work...If it's solid, do a refresh. Is the board recognized?Try controlling the lights with the HWU. You can type in the unit # directly if it can't be found in the refresh. If lights can be controlled, it will probably still work in your show (the show controller only talks to the boards, the boards don't need to talk back to it, unlike the HWU...-Tim Link to comment Share on other sites More sharing options...
joneslights Posted November 24, 2007 Share Posted November 24, 2007 Tim Fischer wrote: joneslights wrote: I'd check the soldier on that controller (possible one is just loose enough)(must not make jokes about innocent typos... must not make jokes about innocent typos... must not, oh what the heck...)If there's a soldier on the controller, tell him to get off it, he'll probably squish it .OK, OK, so it's getting late. Hey, maybe that's the problem he is squishing it.Note to self: Check typos BEFORE hitting send. Link to comment Share on other sites More sharing options...
Greg Posted November 24, 2007 Author Share Posted November 24, 2007 Tim,Tried all the above still nothing. Contacted LOR Support, I am working with them to try to figure things out. I want to thank everyone for their help. I will keep everyone posted on this.greg Link to comment Share on other sites More sharing options...
Tim Fischer Posted November 24, 2007 Share Posted November 24, 2007 Greg wrote: Tried all the above still nothingI was actually hoping you'd post the answers to the questions so we could guide you better. There's just so many variables otherwise...-Tim Link to comment Share on other sites More sharing options...
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