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pghquest

network jacks not recognizing cables

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I setup one light o rama unit, everything fine, but when I disconnect the network cable that I just plugged into it, and plug it into a different unit, the 2nd unit does not recognize the network.

 

I'm assuming the network jack came lose, (its a little wiggly), how difficult is this to fix?

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The jacks are usually impossible to repair, but they can easily removed by destroying them first with a diagonal cutter (dike), then de-soldering the pins, then re-installing a new one.

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If you don't want to do the repair yourself, you can send it to us to replace.  If you want to do it yourself, we can send you the part.  Either way, please open a trouble ticket.

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