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testraub

Odd Problem

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Okay, I open the HW utility hit refresh and 6 of my 7 controllers show up (number 3 does not). But if I put the controller number in the box to the right of the refresh button, the controller works. I have reset the controller, but this is still happening. Haven't tried running a sequence since most of the lights on that controller aren't hooked up where they can be seen easily during the day. Any ideas before I start a trouble ticket?

Tom Straub

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It was working fine the day before.  Going to swap out the comm chip and see what happens. 

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Well that didn't work either.  Opening a trouble ticket.  Ouch!  May have to leave off one of my new props.

 

Tom Straub

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Try hooking it up from all three ports.  Both CAT5 ports and the phone cable port to rule out a connector problem.  

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Well, finally got some lights hooked up to the controller and ran a sequence from the sequence editor and they worked just fine...  As I said odd problem.   :huh:  :unsure:  :wacko:

 

Tom Straub

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Was Controller 3 last in the comm line? Cause if it was in the middle. I would have thought all controllers afterwards would have been off line too. Strange unless its the last in the string.

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