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HELP!

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Sorry guys i know there is probably a post already but i cant find it

i have music but no lights... reset board boards a few times... does the cold weather have somethign to do with it any help would be great! I ahve cars stopping help ASAP thanks

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Sounds like a communication issue.

Stop the shows, can you see the boards in the HWU? (Hardware Editor.)

Check your sequences. Did you remember to assign the channels to the lights?

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did hardware already.... channel configurate set its something with the communication

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Stop the shows, again.

Can you control the lights via the Sequence Editor?

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not even that...its def. a communication issue



how should i reset the board? something with ten seconds

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Power off
Reset channels to 0-0
Power on
Power off
Reset Channels to original setting.

Don't recall exactly where the 10 seconds comes in. Though if you waited 10 seconds between each step, you'd be fine.

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Some of the cat 5 is frozen under ground...could that be it?

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Joe, it's got to be a comm cord. This happened to me during the Christmas season. Unplug the other controllers comm cord after controller #1 (leaving controller #1 hooked up and see what happens.

Good luck,

Tom

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If anything, call me. I'll pm you my phone number.

Tom

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Joe Petrowski wrote:

Some of the cat 5 is frozen under ground...could that be it?

I don't know if that's the problem, but it's probably worth investigating.

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Do you have a solid LED on your controllers? If its, you dont' have communication.

Cold shouldn't hurt your controllers or your cables. Of course, something could have gotten shifted while being frozen and broken a wire, etc...

What I would do is bring a controller inside, near the computer, and use a known-good cable to see if you can get a solid light. If not, you know you have a software config issues, or an issue with your "dongle" (PC interface)

-Tim

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Santas Helper wrote:

Joe, it's got to be a comm cord. This happened to me during the Christmas season. Unplug the other controllers comm cord after controller #1 (leaving controller #1 hooked up and see what happens.

Good luck,

Tom


Joe, if unplugging the comm cord from the out side of controller #1 and lights to that controller works, then the comm cord going to controller #2 is bad. If controller #1 isn't working, then run a different cable to controller #1. If any of those comm cables are bad, they could effect all the controllers.

It might be a connector to either end of the cables or an exposed wire within the line.

Hope this helps.

Tom

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i cant test the cat5 cable that goes from computer to outside... i need atleast 50 feet

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Joe Petrowski wrote:

i cant test the cat5 cable that goes from computer to outside... i need atleast 50 feet

Well you have two options: Buy a cheap cable tester (you can get them online for <$20, or in stores for <$40). They are splittable so that one end goes on one end of the cable and sends a signal, and the other goes on the other end and reads the signal, so length doesn't matter.

Other option is to bring a controller inside like I suggested above.

I supose a third option is to get a new 50' cable and replace it, and see if the situation improves.

Good luck,
-Tim

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If you have 2 controllers for the display. Disconnect the comm cord to the #2 controller and see if you get a blinking light on controller #1 (like Tim mentioned). I bet it's one of those comm cords. Make all connections are in good too. especially from the computer.

Tom

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tfischer wrote:


I supose a third option is to get a new 50' cable and replace it, and see if the situation improves.

Good luck,
-Tim


A spare cable wouldn't be a bad idea either for the future.

Tom

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i have a anoter LOR plugged it into the computer and no connection i think it is the usb adapter thing to the cat 5

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Joe Petrowski wrote:

i have a anoter LOR plugged it into the computer and no connection i think it is the usb adapter thing to the cat 5

Has this configuration ever worked? that is, was it working, then stopped working suddenly? If so, did anything change?

Barring anything more obvioius, I'd try reinstalling the drivers for the USB 'dongle'.

This is, of course, assuming you tried a known-good cable for the test in the quote above.

-Tim

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OK I have no energy left....thanks everyone. I will look into with out pressure tomarrow..i am going make a voice over about the problem.... thanks again... i will look into it after the 10 thanks

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Sorry if I missed something, or there is something in the thread that proved this wasn't the problem but did we rule out that the Hardware Editor wasn't running at the same time the show was trying to run?

Steve

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Steve Bang wrote:

Sorry if I missed something, or there is something in the thread that proved this wasn't the problem but did we rule out that the Hardware Editor wasn't running at the same time the show was trying to run?

Steve


Steve,

Joe ran out of power, er energy. We hope he will figure this out and have the show going tomorrow.

But there is still tonight Joe :].

We're all here to help, as you requested.

Heck, I'm curious too Steve.

Tom

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Joe,

Here are a couple of links to what Tim was suggesting, always good to have on hand, and not very expensive:

Network cable tester for $ 17.95

50 feet Cat 5e cable for $ 5.49

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Ok sorry about my messy previous posts before..I was just in such a panic! Here is what it has come down to:

I talked to Tom, via phone (would recommend him to anyone for help)

We went though everything that was humanly possible and could not find the problem

My set up is a Belkin USB/ Serial Portable Adapter connected to a SC485-RJ45 serial Adapter then a reg. cat 5 cable that connects to the unit. I uninstalled and reinstalled the belkin software and that was not the issue. I was suggested by Tom to try to install LOR on my other computer in hopes to prove that this computer was missing a small componet, which was also the not case. So the only thing that i left that I can think of is the belkin adapter. It has three led lights that usually light up when it used to communicate with the board, they are labelled, LINK, TX, RX. And now only LINK and RX light. SO tomarrow i am going to buy a new one in hopes that it is the problem or else I HAVE NO IDEA!!!!

Also THANKS EVERYONE WHO IS TRYING TO HELP ME EVERY WAY POSSIBLE , ESP. TOM!!

THANKS!

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If you had access to a PC with a serial port, it would help you rule out the chance that your serial->RS485 adapter wasn't defective...

-Tim

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