Rickbj Posted December 20, 2011 Share Posted December 20, 2011 Been running LOR for a couple of years (Ver 2.9.4). Tonight as I was getting back to finishing a sequence after a week away from working on this sequence, my AVG anti-virus tells me that file c:WINDOWSsystem32vbalDTab6.ocx is infected with a trojan horse Generic26AIZU.Only options are to place the file in a vault with no access, leave the file where it is but AVG will not let me access the file, or delete the file.I do have a copy of the LOR 2.9.4 install exe on my system as well as the license info when I bought the LOR software.If I do need to re-install the software, are there any special steps (like removing the LOR software first)?Is the file vbalDTab6.ocx an LOR file or is it a generic windows file?Where do I start? The good news is that my light show is running on my dedicated computer and the problem I am having is on the computer that I do my development work.Any help would be appreciated.Rick Link to comment Share on other sites More sharing options...
Rickbj Posted December 20, 2011 Author Share Posted December 20, 2011 I see others have had this problem also, I went to the AVG virus vault, restored the file, added the file to the exceptions list and LOR is now running. I did not need to reinstall LOR software.Rick Link to comment Share on other sites More sharing options...
JimCanfield Posted December 20, 2011 Share Posted December 20, 2011 Ok, same exact thing I am dealing with. I am trying this right now. I am guessing you added this file to the exceptions: c:WINDOWSsystem32vbalDTab6.ocx Link to comment Share on other sites More sharing options...
Rickbj Posted December 20, 2011 Author Share Posted December 20, 2011 Hi Jim, Yes, that is the file to add to the AVG exceptions list. Worked great for me - hope you have the same good luck. Let me know how it works out.Rick Link to comment Share on other sites More sharing options...
JimCanfield Posted December 20, 2011 Share Posted December 20, 2011 Just letting everyone know, this works! I was up and running without a problem after I followed Rick's advice. Link to comment Share on other sites More sharing options...
JimCanfield Posted December 20, 2011 Share Posted December 20, 2011 As a follow up, I can run my shows but am unable to access the sequence editor, tells me the file is missing then I get the file in corrupted from AVG eventhough that file is under exceptions. Thankfully I dont need the sequencer right now. I think when I get my own computer I am NOT going to use AVG. As for me not being able to use the sequence editor, I am upgrading to S3 after this year is over. Link to comment Share on other sites More sharing options...
Carl S Posted December 20, 2011 Share Posted December 20, 2011 I had the same thing happen tonight. The show worked fine but then I went to do some videos and boom it was corrupt. It is AVG anti virus software. I had to uninstall AVG, then I installed Microsoft Essentials, the downloaded LOR click on the repair and then everthing worked alright again. Link to comment Share on other sites More sharing options...
JimCanfield Posted December 20, 2011 Share Posted December 20, 2011 Carl S wrote:I had the same thing happen tonight. The show worked fine but then I went to do some videos and boom it was corrupt. It is AVG anti virus software. I had to uninstall AVG, then I installed Microsoft Essentials, the downloaded LOR click on the repair and then everthing worked alright again.DITTO! Get rid of AVG! Link to comment Share on other sites More sharing options...
jerrymac Posted December 21, 2011 Share Posted December 21, 2011 Had the same issues with AVG, Customer service was NO help. many other providers available. Link to comment Share on other sites More sharing options...
SteveMaris Posted December 21, 2011 Share Posted December 21, 2011 Same issue here. Did the exception and it is running fine. Link to comment Share on other sites More sharing options...
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