radioguy1007 Posted October 4, 2012 Share Posted October 4, 2012 I'm not going to join you in your song until I have a box in my hands with the lights I ordered. Remember why we are all at this point today - his manufacturer sent him a container partially full of the wrong product(s). He now has another container.I think in the area of customer relations it would be nice for Jacob to offer all the customers inconvenienced by this year's supplier mixup a special opportunity to buy the wrong product(s) he received in the first container at a special discounted price. I think that would make a lot of us forget about the trouble this has caused us. Link to comment Share on other sites More sharing options...
Techster Posted October 4, 2012 Share Posted October 4, 2012 Call me cynical, but until I receive the lights, I don't have the lights.. Link to comment Share on other sites More sharing options...
JSelph Posted October 5, 2012 Share Posted October 5, 2012 Looking forward to receiving the lights soon Jacob! Link to comment Share on other sites More sharing options...
Craig Dye Posted October 5, 2012 Share Posted October 5, 2012 Jacob, Can you let us know the status today?Thanks,Craig Link to comment Share on other sites More sharing options...
Bob VandenBoom Posted October 5, 2012 Share Posted October 5, 2012 Got Fed-Ex shipping notification and tracking numbers for 14 packages. Link to comment Share on other sites More sharing options...
kmb1967 Posted October 5, 2012 Share Posted October 5, 2012 Received my Fed-Ex e-mail this morning as well. Thanks Jacob!! Link to comment Share on other sites More sharing options...
Crazydave Posted October 5, 2012 Share Posted October 5, 2012 Got Fed-Ex shipping notification and tracking numbers for 14 packages.Received my Fed-Ex e-mail this morning as well. Thanks Jacob!!Were your orders for full cases or individual strings? Link to comment Share on other sites More sharing options...
dknahoolewa Posted October 5, 2012 Share Posted October 5, 2012 I'm waiting on 2-cases of red m5.still no tracking number? Link to comment Share on other sites More sharing options...
Crazydave Posted October 5, 2012 Share Posted October 5, 2012 (edited) I just to hope get them by next weekend. I have a feeling that i will need to buy some more. Edited October 5, 2012 by Crazydave Link to comment Share on other sites More sharing options...
kmb1967 Posted October 5, 2012 Share Posted October 5, 2012 Were your orders for full cases or individual strings?My order had both so I am assuming that what is being sent is the full case portion of the order and the rest will come later. We shall see!! Link to comment Share on other sites More sharing options...
JacobJDell Posted October 6, 2012 Author Share Posted October 6, 2012 Hi Everyone,As a general update, we have received and inspected the shipment and everything looks great. We have shipped just over 47% of the lights and have a crew of 12 scheduled over the weekend so everything will be out to FedEx by Monday morning. Please note that to make things as fast as possible we shipped full cases first and then started the picking process for individual strand orders. Many folks ordered a mix of full cases and strands so you might get the cases Monday or Tuesday and then a second batch with the individual strands Wednesday or Thursday. I will be replying to individual emails at the end of the day as we are focused on getting everything out. Thanks again for everyone’s patience and understanding. Link to comment Share on other sites More sharing options...
EARLE W. TALLEY Posted October 6, 2012 Share Posted October 6, 2012 Thanks Jacob !!! Link to comment Share on other sites More sharing options...
cenote Posted October 6, 2012 Share Posted October 6, 2012 Thanks for the update...Got my shipping notice Link to comment Share on other sites More sharing options...
Dave H1 Posted October 6, 2012 Share Posted October 6, 2012 Welcomed news......Jacob,I bet you never though that the Christmas light business would be a 365 venture. I can't speak for all that have posted, but thanks for all of your efforts in making our Christmas glow a little brighter..... Link to comment Share on other sites More sharing options...
Guest wbottomley Posted October 6, 2012 Share Posted October 6, 2012 For everyone waiting on their lights, Happy Halloween! I will be hanging up some today. Link to comment Share on other sites More sharing options...
scubado Posted October 6, 2012 Share Posted October 6, 2012 (edited) I didn't place an order, but I'm glad to see this thread has a happy ending coming. Been getting tired of seeing this thread pop up!Looking forward to seeing all the 2012 videos to see what you all create this year. Edited October 6, 2012 by scubado Link to comment Share on other sites More sharing options...
imawlkr2 Posted October 6, 2012 Share Posted October 6, 2012 Haven't received any shipping info yet. But Jacob said by Monday for full cases so I will continue to wait. Link to comment Share on other sites More sharing options...
dknahoolewa Posted October 8, 2012 Share Posted October 8, 2012 Haven't received any shipping info yet. But Jacob said by Monday for full cases so I will continue to wait.I don't have shipping info yet and it is Monday? Link to comment Share on other sites More sharing options...
Crazydave Posted October 8, 2012 Share Posted October 8, 2012 ...still waiting... I'm hoping they were too busy packing up my boxes and getting them to fedex Link to comment Share on other sites More sharing options...
imawlkr2 Posted October 8, 2012 Share Posted October 8, 2012 I don't have shipping info yet and it is Monday?Still waiting also. I had a mix of full cases and single strands. I hope I hear something by the end of the week. I have just under 4 weeks till I put lights up and I need to straighten all the new icicles. Link to comment Share on other sites More sharing options...
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