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Everything posted by DevMike

  1. Export a channel configuration file and the animation will come with it. You probably shouldn't be using the Animator any more. S3 replaced it with the Visualizer, and S5 makes use of a different way all together.
  2. DevMike

    Not intuitive

    Hi Ryan. I looked at your tickets, and can only find the one instance of you asking about renewals/etc. Your issue really boils down to confusion of what S4 Pixel Editor (what you asked about) and what S5 SEQUENCER are. Only S4 has Pixel Editor, whereas only S5 has Sequencer (which combines the S4 Pixel Editor with the S4 Sequence Editor AND the S4 Visualizer). We probably should have sent you the following information. In a nutshell, what Jim is saying is 100% correct: There are several options to move to newer versions of our software. Those options depended on your budget, what your current license level is, if you want to move to a new level, or if you want an add-on. Option 1: If you have any license level other than Pro and want to increase your level (Say from Basic+ to Standard) you can purchase an UPGRADE. The upgrade not only increases your software level, but also entitles you to updates for 1 year. If you have Basic or Basic+, this is the best value for the money: An upgrade to Basic+ from Basic is $20, while an upgrade from Basic+ to Standard is $30. With S4, a new license level above Advanced has been added called 'Pro' that you may want to consider as well.http://store.lightorama.com/s2soup.html Option 2: If you have Pro, or want to stay at the level you are currently at, purchase a license RENEWAL for $29.95. That will allow you to use any future updates for 1 year. http://store.lightorama.com/solire.html Option 3: If you do not already own a Superstar license, You can purchase the SuperStar add-on, starting at $29.95. When you purchase the Superstar add on, you are also given a complimentary license renewal (the same one you would get if you purchased option 2 above). http://store.lightorama.com/suse.html Option 4:If you already own a Superstar license, you can purchase a SuperStar UPGRADE. When you purchase a Superstar upgrade, you are also given a complimentary license renewal (the same one you would get if you purchased option 2 above). http://store.lightorama.com/sustup1.htmlRemember: Your software is good for life and does NOT expire. Only your ability to go to newer versions requires a license renewal or upgrade.
  3. DevMike

    props shifted in image

    Turn off the Advanced Rendering Engine. Your computer does not support OpenGL properly. That will fix it.
  4. DevMike

    Aug 10 - Power Outage @ Hudson Falls

    We have just learned that the power will be off for the rest of today as well. If you need assistance, please use the help desk system as that is up and operational.
  5. It looks like some overnight maintenance on the LOR electrical system is taking longer than expected. Phones, Support, and shipping are all affected. The help desk system is up and available should you need support: http://helpdesk.lightorama.com/
  6. Off hand, YES I believe that to be true. However I would need to go verify that in the code since I wrote it 5 years ago and don't remember. It would not have made sense to me back then to re-create those files in Show Player or anywhere else other than the editor. I'm 99.9% sure they do NOT get created if all you do is run a sequence from show player. However as soon as you do open them in SE they would be created.
  7. As with all of our internal files, there is a reason they are being created. The WAV files are used internally for things like Beat Detection/etc. They have been created since S3 (3.10.0 -> http://www.lightorama.com/help/whats_new.htm#3-10-0). 3.10.0 was released in June of 2013 - more than 5 years ago. You can not stop them from being created as they are used internally and are required to make things run. If you delete them, they are re-created. 70 minutes of audio should be around 640MB, as wave files. Just 5% of your drive (17.5GB) should be able to support 32 hours of WAV audio. if your computer is low on space, I don't think the WAV files are the issue. Instead, I would install and use https://windirstat.net/ . I use this a lot to see exactly what is taking the space on my drives. You may find what is really the space hog. I can send you a file which should turn off the production of those files, HOWEVER you will loose a lot of functionality in all programs of the suite including Sequence Editor, Pixel Editor and Superstar. Those include beat detection, wave file display, MP3VBR recoding, etc. If you would like the patch, please open a help desk ticket.
  8. DevMike

    Uninstall S4 before installing S5

    You should have no problems going 4 to 5 without uninstalling. There could be issues going back from 5 to 4, even with an uninstall. We are aware of the issues. The fix is to uninstall and then make sure program files(x86)\light-o-rama is empty.
  9. DevMike

    Verifier Error

    Addendum: You may also see errors that say certain components are missing. Again that is our fault. We have been changing some things around to keep S4 and S5 using the same libraries, but we have failed to update verifier. We will fix that as well in some future release.
  10. DevMike

    Verifier Error

    We have been pretty lax in updating the verifier over the last few versions (frankly, we just don't have the time). We are also discovering that the uninstall process is leaving behind files when it shouldn't (like Phil points out). If you are moving back to S4 from S5, it is best to do a registry wipe, and then remove the LOR folder from Program Files (again as Phil points out). Use your best judgement when it comes to the verifier and version numbers. If it sticks out like a sore thumb, like Jim's where he has installed 4.3, but post is 5.0, do the registry wipe and delete. If you see something like 'Expected 4.3.18, Found 4.3.32', that's us not having the time to update verifier. Sorry for that.
  11. DevMike

    License upgrade

    For S5, I would post your suggestions here.
  12. DevMike

    License upgrade

    Oh crap! You did! Hey MMMMMAAAAAAAAAT !!!
  13. DevMike

    License upgrade

    There should be. It would be odd if it didn't. Please ask in the S5 forum. TY!
  14. DevMike

    License upgrade

    DLL Hell is not fun. I usually get hit with it 2 or 3 times a year, and I am super careful. I get hit with it a lot since we may have many different versions of things floating around that I have to constantly switch in and out. -- case in point: just now finished recovering from it due to issues with one of our libraries. Matt is now having the same issue, so it's something we did with our code. It wouldn't be so bad if all you had to do was search the registry for the DLL/OCX name and delete the entries. No, that's just the first step. Then you have to search for all the CLIDs that you find with the DLL name. Then you have to find the CLIDs referenced in those CLIDs repeating until you get to the top of the tree. This is my top level of DLL hell for LORChannelIO - I just finished cleaning these: HKEY_CLASSES_ROOT\TypeLib\{0DB1A247-B703-4D47-81C6-3C8B88819A16} HKEY_CLASSES_ROOT\TypeLib\{1FE94D5C-28F8-41CC-8A32-3A028A41C6C1} HKEY_CLASSES_ROOT\TypeLib\{2BB75C53-7835-45D4-A8F0-05C04A2C2C63} HKEY_CLASSES_ROOT\TypeLib\{32346E1A-F6AC-415C-A62D-A8858A3F173A} HKEY_CLASSES_ROOT\TypeLib\{323AB541-B572-43B1-A436-128534E4CC68} HKEY_CLASSES_ROOT\TypeLib\{3B18A897-0D61-4DEB-9CDC-B0EDE4B6CF89} HKEY_CLASSES_ROOT\TypeLib\{3FF1569C-9F6D-48D5-A66B-5D2AB9481289} HKEY_CLASSES_ROOT\TypeLib\{4166AB1C-2D72-41ED-B1E6-286B5944E303} HKEY_CLASSES_ROOT\TypeLib\{6BE26822-ADE9-4D63-9C4A-DE2808574AE6} HKEY_CLASSES_ROOT\TypeLib\{6CB73610-FA20-46FD-A9D5-6A12A6B64242} HKEY_CLASSES_ROOT\TypeLib\{7072F258-C8B2-4E8D-A115-D773E740BD98} HKEY_CLASSES_ROOT\TypeLib\{721A5E84-7A81-4145-87C6-6DB805ED3DDC} HKEY_CLASSES_ROOT\TypeLib\{8E06485F-394C-4BE1-8E74-F0B549DFEE57} HKEY_CLASSES_ROOT\TypeLib\{91B7FD73-1640-4EEF-B560-B579D22349D3} HKEY_CLASSES_ROOT\TypeLib\{A345EA79-DA47-4997-9916-2B70769E5D9A} HKEY_CLASSES_ROOT\TypeLib\{B24AD658-CD38-4A30-A673-000A5BFFB143} HKEY_CLASSES_ROOT\TypeLib\{D52B575F-53A0-4174-AD07-2646CD888EEF} HKEY_CLASSES_ROOT\TypeLib\{F16F9215-8911-425D-8A43-1CE7BFC9CD7B} HKEY_CLASSES_ROOT\TypeLib\{FAA5E6A8-ED53-4389-BF6B-7220140A9411} HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4664536C-1C47-4768-8624-7F8F6B81D414} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\335FE4904BFA486498B058BF53CAF5F9 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Visual Basic\6.0\{323AB541-B572-43B1-A436-128534E4CC68}#37.1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Visual Basic\6.0\{323AB541-B572-43B1-A436-128534E4CC68}#38.0 I deleted all those keys. Next I have to take all those long numbers, and search for THEM. When I find them I have to copy any CLIDs THEY reference and delete them as well. The process repeats until there are no more CLIDs to be found. You could run many levels deep on each key. This usually turns out to be an all-day exercise.
  15. DevMike

    License upgrade

    You can not have both S4 and S5 on the same computer due to the way we have to register the DLLs (library files). if you try it, you will break things and possibly put yourself into something us developers call 'DLL Hell'. - Where you have confused Windows to the point where it can not determine what DLL is loaded and what isn't. There is nothing we can do for you if that happens except tell you to re-install Windows.
  16. DevMike

    New Forum for Pixie devices?

    This is a good idea. Let me see what I can do.
  17. DevMike

    The Changeover

    For the next couple of months, you may notice many references to S4 or other products being the most recent versions. Please give us some time to update our website, store, etc.
  18. DevMike

    08/01/2018 - New Forums

    You will see that we have renamed and re-ordered some of our forums to make way for S5 discussions.
  19. We are still in the process of finishing up the documentation for S5.1.0. When it is complete we'll post it online like we do with all our other help files. Release Notes For ShowTime 5 Version 5.1.0 1 August 2018 The beta and release candidate periods have ended. This is a production release. *** UPDATES TO THE SEQUENCER *** Bug fix: users upgrading from S4 to S5 for the first time got the following message as soon as the program opened: "The master list of previews, palettes, or motion effect favorites has been changed by an external program. Please restart the application to load the updates." Reported by Light-O-Rama. If you set the effect type to ON, then selected the color fade tool and placed a color fade effect on a motion effect row, the effect type on the toolbar changes from ON to MOTION EFFECT. So you could create a single color fade on a motion effect row, but then you would have to change the effect type back to ON again before placing another color fade effect. Going forward, the only time the effect type on the toolbar will change to MOTION EFFECT is if you click on a motion effect row when the Select Tool is active. Reported by Drew Hickman. Bug fix: when the playback window heading was visible but the rest of the window was not, the red playback marker could stop. Reported by Drew Hickman. Fixed crash when the length of the user's license key was not a multiple of 5. Reported by Christmas Expo 2018 attendee. When importing files from Visualizer or from an SE animation, a wider range of channel colors will now convert to blue (as shown in S5 prop definition) instead of being assigned a "custom" color. Reported by Christmas Expo 2018 attendee. The sequence upgrade process now checks for device types that are no longer supported (BSOFT DIGITAL IO, DASHER, DIGITAL IO, and X10) and provides a warning if any are found. Reported by user Jeff Sleek. Problems during media playback now include a descriptive error message as well as the error code. Also, playback errors should now appear on top of the main window (for some users they were displayed behind it). Reported by user ndutton. http://forums.lightorama.com/topic/46616-5024-rc2-reports/ Fixed wording on Demo Mode information window. Reported by Light-O-Rama. Fixed crash when the name of a motion effect row was set to empty. Reported by Light-O-Rama. Bug fix: when adding a subsequence and "Show All Items" was the current grid view, the subsequence got added twice to the grid view. Reported by Light-O-Rama. On the Control Lights panel: 1) added checkbox to specify whether lights should be turned off when playback is stopped; 2) added button to manually turn lights off. Reported by Drew Hickman. A color patch is now displayed for beat channels during playback (as it already was for regular channels). Reported by Light-O-Rama. File > Save As and File > Save A Copy now have shortcut keys. "Save As" = Ctrl-Shift-S. "Save A Copy" = Ctrl-Alt-S. Reported by Light-O-Rama. When going to Tools > Sequence Preferences, the "Save Copy" tab has new options. a) the user can now specify that Save A Copy should be performed any time a regular Save is performed. b) the user can specify that the copy should be stored in the same location as the sequence, or in an alternate location. Reported by Christmas Expo 2018 attendees. When File > Save A Copy is performed, it will now only prompt the user if the "Save A Copy" naming preference is set to "Prompt for name" or if it is set to save in an alternate location and the alternate save location does not exist. Reported by Light-O-Rama. When going to Tools > Sequence Preferences, the "Sequence Grid" tab has new options for indicating playback progress: a) a moving marker (existing), b) highlight current column, c) highlight current timing mark. Highlight current timing mark is especially useful for users trying to fine tune placement of timing marks on freeform timing grids. Reported by user Jeff Kesler and Expo 2018 attendees. http://forums.lightorama.com/topic/45136-timing-marks-feature-request/ "Resize Timings to" and "Resize Timings to Equal Times" commands have been added to the Timing Mark submenu when you right-click on the grid. They perform the same functions as they do in the S4 Sequence Editor. Reported by Christmas Expo 2018 attendee. New checkbox in the Effect Generator controls whether it operates in "continuous mode" or "timed mode". In timed mode the effect will play for the duration of the effect's defined time and then stop. In continuous mode, the effect playback does not stop. Reported by Christmas Expo 2018 attendees. In the Effect Generator, if a slider control for an effect is set to respond to music, the Effect Generator now displays the impact on the effect. Previously, the effect would not respond to music until placed in the sequence. Reported by Light-O-Rama. When in the Effect Generator: if editing a motion effect for a musical sequence and "timed mode" is selected, clicing the Play button will cause the the music to be played. Reported by Light-O-Rama. Bug fix: when clicking on a motion effect in the grid and Control Lights was enabled, in addition to turning on lights for the prop in the selected row, lights could also illuminate on enhanced LOR networks that did not belong to the selected prop. Reported by Light-O-Rama. *** UPDATES TO SUPERSTAR *** Fixed a bug where if you have the demo version and do file "save as" on a .supe file then the file saves correctly as a .supe file but the file name in the Recently Used File list gets strored as .supe.sup. Fixed a bug where if you have the demo version and use "save" to save the file name "untitled_x.supe" then the "save as" dialog box appears and it will have "untitled_x_supe.sup" prepolated in the "save as" dialog box. Fixed a bug where sometimes a valid .supe file would not open and display a message saying "this .supe file was created on a different computer" When launched from S5 Sequencer and the preview has duplicate pixels such as in the 16CCR RGB Star preview, the channel count was counting the duplicate pixels. It was returning a channel count of 3063 instead of returning the proper count of 3000. This has been fixed. When launched from S5 Sequencer and the preview has more channels than the SuperStar license level allows, improved the message to the user. It now says: "Information: Your SuperStar license level allows playing sequences of XXX channels or less to your actual light display. This Preview has XXX channels. You can still create a sequence and can play it to the SuperStar screen and it will be saved, but it will not play to the Sequencer screen, nor will it play to your actual lights." Fixed a bug where SuperStar could crash while attempting to return to the S5 sequencer Optimized the compiling of sequences that use large Previews to be faster. Thus, the time it takes to start playing a sequence after pressing the "Play" or "Play All" button has been reduced. Increased the maximum number of images from 1500 to 3000. *** OPEN ISSUES *** S5 Sequencer section of the help file is still in the process of being updated. Clipboard files from S4 (.LCB) can be used in S5. They import correctly into single color channels, but not into RGB channels. In the Sequencer, subsequences will play back to lights only on LOR enhanced and DMX/E1.31 networks. They will not play to un-enhanced LOR networks (playback works fine on all networks in the Show Player). Support CCR macro channels during preview playback (on screen) http://forums.lightorama.com/topic/43877-s5-not-supporting-ccr-macros/ Pixel Editor previews imported into S5 require manual adjustments to props that have been rotated. Props with no rotation in PE import correctly. Props with rotation in PE are in the correct location but may have the wrong rotation and scale). http://forums.lightorama.com/topic/45546-s4-pixel-editor-show-in-s5/ *** MOTION EFFECT ENHANCEMENT REQUESTS *** Would like an option in the spiral effect where you could do a fill like a true spiral tree would do. Requested by SPaschall. Add ability to set text size on individual letters in text effect. Requested in Pixel Editor forum. Add movement options to the Picture effect that are essentially the second half of the Peek-a-boo movement. So exit_left, exit_right, exit_top, and exit_bottom would be the new options. Requested by Little_b. http://forums.lightorama.com/index.php?/topic/43699-feature-request-using-picture-effect/ Make the "once to fit duration" option available in more motion effects.
  20. DevMike

    The Beta is OVER :)

    Thanks to each and every one of you who participated in the beta for the last year. Without you we could never have made S5! Thanks again! There is a new S5 board available for your questions/etc. Please start using it: http://forums.lightorama.com/forum/62-lor-s5-software-suite/
  21. Thanks to each and every one of you who participated in the beta for the last year. Without you we could never have made S5! Thanks again! There is a new S5 board available for your questions/etc. Please start using it: http://forums.lightorama.com/forum/62-lor-s5-software-suite/
  22. DevMike

    LOR S5 Forum

    This is the new place to post questions about the new S5 software suite including the Sequencer and other tools. Since we are still unsure of the hot topics, everything will be in this one forum. In the future, we may create separate forums like we have for S3/S4. Welcome to S5!
  23. Today we released production version 5.1.0 of the Light-O-Rama Software Suite. This is an official production release, not a beta release. This is the first production release in the Showtime 5 line. S5 is the first software from Light-O-Rama that is designed from the ground up to work with mega-pixel displays. S5 can also be used for non-pixel displays, but you may wish to stay with S4 for this season as S5 is a big change. During this change over, we will continue to maintain BOTH S4 and S5. S5 fully integrates the Pixel Editor, Sequence Editor, and Visualizer into a single program and adds many enhancements to help you program large channel count stages. S5 uses a different methodology called 'Visual Sequencing' to create amazing sequences and has new automatic programming tools called 'Motion Effects' that will speed your sequencing. For more information on S5, please see the "Sequencer (Showtime 5)" section of our Tutorials and PDFs page on our main website. Help documentation is not yet complete for this version, however we expect to release it shortly. The latest S5 help can always be found online here: http://www1.lightorama.com/help/ We also will be creating S5 based tutorial videos in the near future. How to check if your license covers this version To check whether or not your license covers this version, please go to the license retrieval page, and enter your email address (the one you purchased your license with). An email should then be sent to you with information about your license. The "Summary" section of the email will tell you whether or not your license covers the latest version. If the email says... Your license covers the latest version, 5.1.*. ... then your license already covers this version. You can use it without making any additional purchase. Please note, though, that your computer may not yet understand that your license covers this version, so when you install, it might tell you that you are running in Demo mode. In this case, simply reactivate your license (for example, via "Upgrade Light-O-Rama" on the Sequence Editor's "Help" menu), and your computer will then learn that your license is valid for this version. On the other hand, if the email instead says... Your license does not cover the latest version, 5.1.*. ... then your license does not cover this version. In that case, you have several options: Upgrading or Renewing Your License (1) You can continue using whatever version your license does cover (for example, perhaps your license covers version 4.1). (2) If you want to take this opportunity to increase your license level to take advantage of additional features, you can purchase a license level upgrade. This counts as a license renewal too - that is, your license will now work with this new version (and some future versions too). So, if you do this, there is no reason to also purchase a license renewal. (3) If you already own a Light-O-Rama license, but you do not currently own Light-O-Rama SuperStar, or if you want to upgrade SuperStar to a higher number of CCRs/channels, you could purchase or upgrade SuperStar. This also counts as a license renewal for the rest of the Light-O-Rama software suite, so if you do this, there is no reason to also purchase a license renewal. Please note that you must already own a license for the rest of the Light-O-Rama software suite in order to take this option. (4) If you do not want to purchase a license level upgrade or Light-O-Rama SuperStar, you can purchase a license renewal. Your license will now work with the new version (and some future versions too), at the same license level as it currently does. For example, if you have an Advanced license, it will remain an Advanced license, but it will now cover the new version of software. What's New in Version 5.1.00 First announced at Christmas Expo in 2017, this is the first production release in the S5 series. Please note that help file updates are not yet complete and will be released in the near future. Please see the 'Release Notes' in the Open Beta section for more information on this release. How To Get the Latest Version You can download the new version from the software download page. If that page lists a different version number as the lastest version, please click your browser's refresh button. Thank You! Many thanks to the help and support all of our beta and release candidate testers gave us for the last year! Without you, S5 would not be what it is today!
  24. DevMike

    Windows 10 monthly lease

    Mike's Perspective: DAAS (Device as a service) is nothing new or explosive when it comes to Microsoft. For years, MS has sold hardware and software. DAAS will simply bring those two things together into a single neat package for corporate users (or home users who want to be free of maintenance). Most corporate IT departments no longer purchase their computers - they lease them, and they have been for many years. For the corp it makes sense -- they don't have to worry about ever having old outdated machines. Most companies I know run a 2 or 3 year lease cycle: They lease the same computer (identical configurations) for 2 years on a rolling basis. As the 2 years are up, they replace them with with new. That means the IT department only has to ever support 2 configurations: the 'older' machine, and the newer one. When it physically breaks (as opposed to just loading a fresh install), you send it to the leasing company. However, there are still two different platforms to support. Now you have to roll in all the updates that need to be done during that lifetime, dealing with users who may be on the road (work from home), etc. There is a lot of logistics involved with keeping everyone in the company on the same platform. Having a domain (and ensuring your worker bees are logging into it frequently), can help with keeping things up to date. But you still have to have people test each update, and then properly deploy them. So why not lease the hardware AND the update facility from the same people? Their device, they deal with it. For medium sized corporations, this makes a lot of sense. But don't confuse DAAS with WAAS (WINDOWS as a service). WAAS is what YOU need to worry about in the future - when you are forced to own your own hardware, however you have to pay a monthly lease to MS to actually be able to use it. That is when it hits the fan. IMHO, Win 10 is going to be the LAST licensed version of Windows. The next one will most likely be WAAS. When that happens, I predict a massive switch to alternative OS's (like Linux). Many Linux versions already have very nice, almost Window's like GUIs. By that time, I also predict full inter-op libraries (IE, libraries for Linux that will allow Windows programs to run without issue).