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DevMike last won the day on November 4 2015

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About DevMike

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    Code Monkey

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    I work here...
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LOR Software

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    A Beta Version
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  1. Export a channel configuration file and the animation will come with it. You probably shouldn't be using the Animator any more. S3 replaced it with the Visualizer, and S5 makes use of a different way all together.
  2. DevMike

    Not intuitive

    Hi Ryan. I looked at your tickets, and can only find the one instance of you asking about renewals/etc. Your issue really boils down to confusion of what S4 Pixel Editor (what you asked about) and what S5 SEQUENCER are. Only S4 has Pixel Editor, whereas only S5 has Sequencer (which combines the S4 Pixel Editor with the S4 Sequence Editor AND the S4 Visualizer). We probably should have sent you the following information. In a nutshell, what Jim is saying is 100% correct: There are several options to move to newer versions of our software. Those options depended on your budget, what your current license level is, if you want to move to a new level, or if you want an add-on. Option 1: If you have any license level other than Pro and want to increase your level (Say from Basic+ to Standard) you can purchase an UPGRADE. The upgrade not only increases your software level, but also entitles you to updates for 1 year. If you have Basic or Basic+, this is the best value for the money: An upgrade to Basic+ from Basic is $20, while an upgrade from Basic+ to Standard is $30. With S4, a new license level above Advanced has been added called 'Pro' that you may want to consider as well.http://store.lightorama.com/s2soup.html Option 2: If you have Pro, or want to stay at the level you are currently at, purchase a license RENEWAL for $29.95. That will allow you to use any future updates for 1 year. http://store.lightorama.com/solire.html Option 3: If you do not already own a Superstar license, You can purchase the SuperStar add-on, starting at $29.95. When you purchase the Superstar add on, you are also given a complimentary license renewal (the same one you would get if you purchased option 2 above). http://store.lightorama.com/suse.html Option 4:If you already own a Superstar license, you can purchase a SuperStar UPGRADE. When you purchase a Superstar upgrade, you are also given a complimentary license renewal (the same one you would get if you purchased option 2 above). http://store.lightorama.com/sustup1.htmlRemember: Your software is good for life and does NOT expire. Only your ability to go to newer versions requires a license renewal or upgrade.
  3. DevMike

    props shifted in image

    Turn off the Advanced Rendering Engine. Your computer does not support OpenGL properly. That will fix it.
  4. DevMike

    Aug 10 - Power Outage @ Hudson Falls

    We have just learned that the power will be off for the rest of today as well. If you need assistance, please use the help desk system as that is up and operational.
  5. Off hand, YES I believe that to be true. However I would need to go verify that in the code since I wrote it 5 years ago and don't remember. It would not have made sense to me back then to re-create those files in Show Player or anywhere else other than the editor. I'm 99.9% sure they do NOT get created if all you do is run a sequence from show player. However as soon as you do open them in SE they would be created.
  6. As with all of our internal files, there is a reason they are being created. The WAV files are used internally for things like Beat Detection/etc. They have been created since S3 (3.10.0 -> http://www.lightorama.com/help/whats_new.htm#3-10-0). 3.10.0 was released in June of 2013 - more than 5 years ago. You can not stop them from being created as they are used internally and are required to make things run. If you delete them, they are re-created. 70 minutes of audio should be around 640MB, as wave files. Just 5% of your drive (17.5GB) should be able to support 32 hours of WAV audio. if your computer is low on space, I don't think the WAV files are the issue. Instead, I would install and use https://windirstat.net/ . I use this a lot to see exactly what is taking the space on my drives. You may find what is really the space hog. I can send you a file which should turn off the production of those files, HOWEVER you will loose a lot of functionality in all programs of the suite including Sequence Editor, Pixel Editor and Superstar. Those include beat detection, wave file display, MP3VBR recoding, etc. If you would like the patch, please open a help desk ticket.
  7. It looks like some overnight maintenance on the LOR electrical system is taking longer than expected. Phones, Support, and shipping are all affected. The help desk system is up and available should you need support: http://helpdesk.lightorama.com/
  8. DevMike

    Uninstall S4 before installing S5

    You should have no problems going 4 to 5 without uninstalling. There could be issues going back from 5 to 4, even with an uninstall. We are aware of the issues. The fix is to uninstall and then make sure program files(x86)\light-o-rama is empty.
  9. DevMike

    Verifier Error

    Addendum: You may also see errors that say certain components are missing. Again that is our fault. We have been changing some things around to keep S4 and S5 using the same libraries, but we have failed to update verifier. We will fix that as well in some future release.
  10. DevMike

    Verifier Error

    We have been pretty lax in updating the verifier over the last few versions (frankly, we just don't have the time). We are also discovering that the uninstall process is leaving behind files when it shouldn't (like Phil points out). If you are moving back to S4 from S5, it is best to do a registry wipe, and then remove the LOR folder from Program Files (again as Phil points out). Use your best judgement when it comes to the verifier and version numbers. If it sticks out like a sore thumb, like Jim's where he has installed 4.3, but post is 5.0, do the registry wipe and delete. If you see something like 'Expected 4.3.18, Found 4.3.32', that's us not having the time to update verifier. Sorry for that.
  11. DevMike

    License upgrade

    For S5, I would post your suggestions here.
  12. DevMike

    License upgrade

    Oh crap! You did! Hey MMMMMAAAAAAAAAT !!!
  13. DevMike

    License upgrade

    There should be. It would be odd if it didn't. Please ask in the S5 forum. TY!
  14. DevMike

    License upgrade

    DLL Hell is not fun. I usually get hit with it 2 or 3 times a year, and I am super careful. I get hit with it a lot since we may have many different versions of things floating around that I have to constantly switch in and out. -- case in point: just now finished recovering from it due to issues with one of our libraries. Matt is now having the same issue, so it's something we did with our code. It wouldn't be so bad if all you had to do was search the registry for the DLL/OCX name and delete the entries. No, that's just the first step. Then you have to search for all the CLIDs that you find with the DLL name. Then you have to find the CLIDs referenced in those CLIDs repeating until you get to the top of the tree. This is my top level of DLL hell for LORChannelIO - I just finished cleaning these: HKEY_CLASSES_ROOT\TypeLib\{0DB1A247-B703-4D47-81C6-3C8B88819A16} HKEY_CLASSES_ROOT\TypeLib\{1FE94D5C-28F8-41CC-8A32-3A028A41C6C1} HKEY_CLASSES_ROOT\TypeLib\{2BB75C53-7835-45D4-A8F0-05C04A2C2C63} HKEY_CLASSES_ROOT\TypeLib\{32346E1A-F6AC-415C-A62D-A8858A3F173A} HKEY_CLASSES_ROOT\TypeLib\{323AB541-B572-43B1-A436-128534E4CC68} HKEY_CLASSES_ROOT\TypeLib\{3B18A897-0D61-4DEB-9CDC-B0EDE4B6CF89} HKEY_CLASSES_ROOT\TypeLib\{3FF1569C-9F6D-48D5-A66B-5D2AB9481289} HKEY_CLASSES_ROOT\TypeLib\{4166AB1C-2D72-41ED-B1E6-286B5944E303} HKEY_CLASSES_ROOT\TypeLib\{6BE26822-ADE9-4D63-9C4A-DE2808574AE6} HKEY_CLASSES_ROOT\TypeLib\{6CB73610-FA20-46FD-A9D5-6A12A6B64242} HKEY_CLASSES_ROOT\TypeLib\{7072F258-C8B2-4E8D-A115-D773E740BD98} HKEY_CLASSES_ROOT\TypeLib\{721A5E84-7A81-4145-87C6-6DB805ED3DDC} HKEY_CLASSES_ROOT\TypeLib\{8E06485F-394C-4BE1-8E74-F0B549DFEE57} HKEY_CLASSES_ROOT\TypeLib\{91B7FD73-1640-4EEF-B560-B579D22349D3} HKEY_CLASSES_ROOT\TypeLib\{A345EA79-DA47-4997-9916-2B70769E5D9A} HKEY_CLASSES_ROOT\TypeLib\{B24AD658-CD38-4A30-A673-000A5BFFB143} HKEY_CLASSES_ROOT\TypeLib\{D52B575F-53A0-4174-AD07-2646CD888EEF} HKEY_CLASSES_ROOT\TypeLib\{F16F9215-8911-425D-8A43-1CE7BFC9CD7B} HKEY_CLASSES_ROOT\TypeLib\{FAA5E6A8-ED53-4389-BF6B-7220140A9411} HKEY_CLASSES_ROOT\WOW6432Node\CLSID\{4664536C-1C47-4768-8624-7F8F6B81D414} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\335FE4904BFA486498B058BF53CAF5F9 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Visual Basic\6.0\{323AB541-B572-43B1-A436-128534E4CC68}#37.1 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Visual Basic\6.0\{323AB541-B572-43B1-A436-128534E4CC68}#38.0 I deleted all those keys. Next I have to take all those long numbers, and search for THEM. When I find them I have to copy any CLIDs THEY reference and delete them as well. The process repeats until there are no more CLIDs to be found. You could run many levels deep on each key. This usually turns out to be an all-day exercise.