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DevMike

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DevMike last won the day on November 4 2015

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About DevMike

  • Rank
    LOR Developer

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    Not Telling
  • Location
    Toddonia
  • Occupation
    Code Monkey

More About Me

  • How I learned about Light-O-Rama -
    I work here...
  • Favorite Decorating Holiday?
    .

LOR Software

  • LOR Software Version
    A Beta Version
  • License Level
    Pro

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  1. 4.3.24 has been released and addresses this issue. Thanks everyone!
  2. Thanks to everyone for the information. With it, I did find an issue with 4.3.22. We will be releasing 4.3.24 shortly (probably in the next day or two) to fix the issue. If you don't need the HWU for now, just stay on 4.3.22 and then go to 4.3.24. If you absolutely need the HWU, go back to 4.3.18 - that will mean giving up pixie testing, but it will allow you to configure units.
  3. If you had your license in Jan 2015 when this was posted, you were automatically granted the next higher license (we did that with an update on our server). All you have to do is re-register. If you purchased your license/renewal AFTER this was posted, your purchase was made with the new lower prices. Either way, you would have received your free upgrade, or cheaper price.
  4. I now have 2 separate reports that the Hardware Utility in 4.3.22 can’t reliably find controllers when using the refresh button, heartbeats not being sent, etc, and that going back to 4.3.18 fixes the issue (this is one). That does not make a lot of sense to me since all I touched was pixie testing between those 2 versions. I didn’t touch anything with heartbeats. Can you please fire up 4.3.22 attach some LOR controllers (pixies, CTBs, whatever you have that responds to the HWU), and try refreshing several times in 4.3.22. Make sure the status LEDs on the controllers go solid as well. I can’t duplicate the issue on my computer, so I don’t know if I just have 2 people that have something weird on their computer, or a real problem. Report back here if you are successful or not, along with the version of Windows you are using. If you do have a problem in 4.3.22, see if going back to 4.3.18 fixes the issue and let me know that too.
  5. Introducing Tor

    It's funny, but we actually don't know how old we are. Or at least, when I asked the boss how old we were, he said 'I dunno!' I did do some digging for this year's expo presentation to see if I could come up with something. Looking at some of the saved S1 code, it dates back to 2004-2005. But that was when we started to 'save' things. It was on someones computer long before that. A whois lookup on lightorama.com shows it was registered by Dan on April 24, 2002. By using the Internet Wayback Machine, we see the first scrape of the site in June of that year (just a parking page). In September of 2003, we see the first 'real' pages of the company appear (which indicates the site went live sometime between June 2002 and September 2003). I consider April 24, 2002 our birthday. We were 15 in April. I joined in June of 2009, so a couple of months ago I could start saying "I've been with LOR longer than not!" (7 years without me, but now 8 years with)
  6. "If a man has good corn or wood or boards or pigs to sell, or can make better chairs or knives, crucibles or church organs than anybody else, you will find a broad hard-beaten road to his house, though it be in the woods."
  7. S5 is moving along very quickly in terms of bug fixes, functionality, etc. This means that a bug in an older version may have already been fixed by a newer one. When reporting an issue, please be sure that you are using the most recent version of the Beta. If you are using an older version of the software, please update to the newest and then try reproducing the issue. When we do release a new version, we will update the title of this post with the version number to help you identify what release we are on. We value all bug reports! Ensuring that you are using the latest version allows us to quickly find and squash them!
  8. The Canned Response Yes, we use them. In fact, we use them a lot. I know this since I write and re-write many of them many times each year, as do several other of the people on the help desk. We re-write/add/simplify these replies to keep them relevant as well as easy to follow. There is a fine line (which I admit to crossing over far too much) between making a reply too specific or to generic. That means sometimes customers catch us when we use them. The reason we have canned responses is that they are, well, canned. They are a fast way to reply to a ticket where a customer has a particular issue. But some of our customers, much like the ones who we tell to RTM, sometimes get upset that we use them. Again let us stress that we are not some third world help desk where all we are trying to do is close the highest number of tickets in the shortest amount of time. Trust that we have: Read your issue entirely Determined that the canned response either A: FIXES your issue, or B:gives us the information we need to continue to troubleshoot your issue.
  9. New look?

    We've updated the forums and Tapatalk again. Please see if you can now get to the forums via Tapatalk and let us know. Thanks!
  10. New look?

    Ok, so that is one down, one to go. Yes, I had forgotten that we also enabled the ignore function on Sequence Sharing.
  11. Release Notes For ShowTime 5 Beta Version 5.0.4 31 July 2017 Updates To The Sequencer Fixed bug introduced in 5.0.2: removed duplicate "Insert SuperStar Effect" menu item. Reported by Light-O-Rama. Fixed bug introduced in 5.0.2: track names are not converted to grid views during the sequence upgrade process. Reported by Light-O-Rama and others. http://forums.lightorama.com/index.php?/topic/43557-opening-subsequence/&tab=comments#comment-406239 Fixed bug introduced in 5.0.2: cannot save an upgraded sequence using the original filename (but with LOREDIT extension). Reported by Light-O-Rama. Fixed bug introduced in 5.0.2: custom props are not displayed correctly. In some cases, it might prevent the sequence from being opened or played at all. Bug report JMW S5-002. http://forums.lightorama.com/index.php?/topic/43680-jmw-s5-002-02-startup-problem/ Fixed: Sequence > Channel Configuration > Import can now safely update the currently selected grid view. Reported by pyrotech. http://forums.lightorama.com/index.php?/topic/43661-copy-views-across-different-sequences/ Fixed: when upgrading a sequence with a subsequence, an error occurs. Reported by ebrown1972. http://forums.lightorama.com/index.php?/topic/43557-opening-subsequence/ Fixed: When the user modifies a subsequence row and chooses a different subsequence file, the new file is now loaded. Reported by Light-O-Rama. Fixed: When upgrading a sequence where RGB channels get archived (the channels exist in the legacy sequence but not in the S5 preview), those archived RGB channels are now included in the "track to grid view" conversion. Reported by Light-O-Rama. Fixed: in a sequence with lots of text effects, some the text effects might not get displayed on the preview or to lights. Reported by Light-O-Rama. Fixed: When a user assigns a different preview to a sequence, channel names and colors are now updated. Reported by Light-O-Rama. Fixed: Sorting channels by color was only working within channels assigned to a single prop or group. It now works across props. Reported by user stevehoyt. http://forums.lightorama.com/index.php?/topic/43683-view-sorted-by-color/ Fixed: Spacebar playback now starts and stops, instead of starting and pausing. This replicates the S4 experience and makes the grid editable after stopping with the spacebar. Reported by user John Slade. http://forums.lightorama.com/index.php?/topic/43686-502-can-not-add-effect-after-using-space-bar-to-stop-sequence/ Fixed: Increased the maximum number of allowed segments in Lines-Connected and Lines-Unconnected shapes, as some Visualizer files used more than what S5 was previously allowing. Reported by user John Slade. Enhancement: When opening a large S5 sequence, the progress bar now accurately reflects load progress. Requested by Light-O-Rama. Updates To SuperStar Fixed: "Insert SuperStar Effect" encounters an error when using the SuperStar text effect. Reported by user brichi. http://forums.lightorama.com/index.php?/topic/43664-insert-ss-effect-text-not-working-or-something-wrong-in-setup/ Open Issues Add support for multiple clipboards and ability to import/export clipboard file (same functionality as S4) Add "Foreground Effects" Fade up and Fade Down (from S4) http://forums.lightorama.com/index.php?/topic/43643-foreground-effects/ Add support for props sharing the same channels Add support for SuperStar globe topper Make it easier to create a CCR Tree Add to grid's context menu options to create motion effect rows with subregions automatically based on columns or rows Add support for S4's Color Fade tool and a history of color fades used No way to chase across 8 pixel arches http://forums.lightorama.com/index.php?/topic/43556-no-way-to-chase-across-8-arches/ Improve SuperStar integration S5 LORVerifier needs to be updated. S5 Sequencer Help file needs a major update. Restore toggle tool functionality http://forums.lightorama.com/index.php?/topic/43620-toggle-button/ Improve performance of the Motion Effect Generator http://forums.lightorama.com/index.php?/topic/43570-s5beta-1-fx-generator-locking-up-a-lot/ Motion Effect Enhancement Requests Would like an option in the spiral effect where you could do a fill like a true spiral tree would do. Requested by SPaschall. Add ability to set text size on individual letters in text effect. Requested in Pixel Editor forum. Add movement options to the Picture effect that are essentially the second half of the Peek-a-boo movement. So exit_left, exit_right, exit_top, and exit_bottom would be the new options. http://forums.lightorama.com/index.php?/topic/43699-feature-request-using-picture-effect/
  12. Light O Rama is proud to announce the next release of Showtime S5 software 5.0.4 Beta Important Information about Beta Releases Please note that this is a beta release, not an official production release. For important information about beta releases, including what it means, who should participate, and how to participate, please see this post. How To Check If Your License Covers This Version Please note that your license may or may not cover this version. Anyone with an active S4 license can download and run the S5 Beta. You may be warned that the software will expire in October, however you can re-register and that will go away. For a list of changes in this version from the previous version, please check the release notes in the Open Beta Forums. How To Get the Latest Version The new version can be downloaded from: http://www.lightorama.com/downloads/5.0.4/LOR-5.0.4.exe Or http://www1.lightorama.com/downloads/5.0.4/LOR-5.0.4.exe Thank You! As always, thanks to all of those who choose to help us out as beta testers. Before deciding to download and install the beta, please take some time to read this post for some important information: What is meant by "beta" and "open beta" An entirely new "Pro" license level (above Advanced) How licensing will be handled during the beta period Information about the help files How to download the installer can be found at the end of this post, but please take the time to read this information before deciding to download and install itWhat is beta software? Beta software is code that has been tested by the programmers who have written it and has received some internal testing by other members of the company. The software is stable enough to be tested by a rather large group, but it is not software that is ready for general released.Why an open beta? We have received many requests from people asking to join the beta testing group. In the past, we have kept that group closed, and have always had a backlog of people wanting to take part. To make management of the beta group simpler, we are going to open the beta to everyone.Who should use beta software? Beta testing is not for everyone. By nature, beta software will have more problems in it than generally released software. Testing beta software allows a user to find out if an enhancement does what they need, and if not, provide suggestions on how to fix or improve the software. Do NOT use the beta software if you are not ready to uncover bugs/problems with it. People who volunteer to test beta software must report problems, but please do not complain that there are problems - problems are expected! When testing beta software, please make sure to save often so that if something crashes, you'll minimize your loss.How can I report issues, make suggestions, or ask questions about the beta? There is a set of forums for the open beta, where you can report bugs or give other feedback, here. Please do not open help desk tickets for S5 issues, instead post a message in one of those 2 forums.The new "Pro" license levelAt this time, the differences between Advanced and Pro are that the Pro license level enables the use of Motion Effects. These new features are intended to improve the experience of using very large numbers of circuits (though they can be used with small numbers of circuits too).During the beta period, certain users' licenses will act as if they were Pro level licenses. Please see the next section of this post, "Does my license cover this release?", for details.Does my license cover this release?Depending upon when you purchased, renewed, or upgraded your license, it may or may not cover version 5.0. However, during the beta period (which will last through October of 2017), some licenses that do not really cover version 5.0 will act as if they do cover it: If your license is valid for version 4 or higher, then during the beta period it will act as if it covers version 5.0.Also, during the beta period, Advanced licenses will act as if they are Pro licenses.In this way, even if you don't have a license that really covers the new version or the new Pro license level, you can try them out during the beta period without committing to purchase them.After the beta period is over, if your license does not really cover version 5.0, it will stop acting as if it does. Similarly, if you have an Advanced license, it will stop letting you use Pro level features. At that time, you could either: Purchase a license upgrade, if you want to continue using 5.0 and continue using Pro features; or: Purchase a license renewal, if you want to continue using 5.0 but do not wish to continue using Pro features; or: Uninstall version 5.0 and reinstall version 4.3.18 (or an earlier version). Please note that if at the end of the beta period you decide not to upgrade or renew, not everything that you created during the beta period will necessarily be usable afterwards. Specifically: Any "intensity files" that you create during the beta period (such as by the Pixel Editor or SuperStar) will not be usable afterwards unless you upgrade. Any motion effects/Sequencer files created in S5 can not be used in the PIxel Editor of S4. Also, please be warned that although the above list is intended to be complete, it is possible that there are other incompatibilities that were overlooked here and not listed. It is always wise in any case to back up any of your data files, even those that you have no reason to believe will be affected by the upgrade (such as your sequence files).You can check whether or not your license covers version 5.0 by using the Software License Retrieval page. Please note that if your license covers 4.0 (or higher) but not 5.0, the Software License Retrieval page will not mention to you the fact that your license will temporarily work for 5.0 during the beta period.Special information about the help filesIn this initial beta release, the help files are not completely updated. We are working on updating our help files.What's new in this versionS5 was announced at the 2017 Christmas Expo. We have several presentation files available that are full of information on what is new in S5. "PowerPoint Presentations / ShowTime 5". http://www1.lightorama.com/tutorials/How do I get this new version? The Important Announcements forum will have the latest beta release. Look for the most recent post (usually located at the top of the forum) titled "Light O Rama version 5.0.XX released as an open beta"Thanks for your help!
  13. New look?

    Please check the ignore function again. Remember, it should only be available in the Coffee Shop.
  14. Old Visualizer with S5.0.2

    Please remember that we do intend on removing all the back end code that supports things like the Visualizer. That could come at any time in the future. Visualizer is not supported in S5.
  15. The same bug that is in 4.3.20 in regards to creating SD cards is also going to be present in 5.0.0,5.0.2, and 5.0.4 (when it is released). If you attempt to create an SD card with any of those, results will be unpredictable.
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