CKSedg

I have been working with the people at the Light-O-Rama HelpDesk. My son came over last night and installed a program to see what was being passed back and forth between the computer and the PixCon16. Packets were going to the PixCon16, but nothing was coming back. Today, after working with the HelpDesk to try a few more things, they decided to send me a new board, which has already been sent! Again--the great people at LOR have come through with wonderful customer service!

No, Dennis. Do I have to have a router, even with just one PixCon16? Could that be the whole problem?

The problem is that I can't connect to the internet at the same time as I control the PixCon16. I don't have a wireless card in that computer, so I have to use the same ethernet port for both.

I have a ticket open with the Light-O-Rama HelpDesk. I'm hoping they can resolve this for me some way. Any other ideas are certainly welcome. Thanks.

No, I have NOT tried to update firmware. I am trying to follow the step-by-step instructions that I found on this forum. I can "see" it, and ping it, but it will not come up for configuration. I just get the error message each time--on two different computers! Since it's on two different computers and always the same, could it be a bad PixCon16 board?

I just pinged the controller at 192.168.0.50 and got back the following (pinging did not work before): Reply from 192.168.0.50: bytes=32 time=2ms TTL=255 Ping statistics: Packets" Sent = 4, Received = 4 Still won't come up to configure, however.

Well, my usually very reliable son didn't show up tonight, so I'm still seeking any help I can get, since he won't be able to come until tomorrow night or later. Thanks!

Thank you very much. My son is a computer guru and is coming tonight to see what he can do with the IP address and connection. He doesn't know anything about Light-o-Rama, so maybe between the two of us we can figure out something. I will post again either way. Good people on this forum! Thanks so much.

I'm sorry---no! I forgot to change the radio button to "Direct Connection" before taking the screen shot. But either way, it doesn't work.

Same problem. See attached file. Doc2.docx

I will restart, then try. If it still doesn't work, I'll post the error messages again.

Made all the changes and check them twice. Still same error message when trying to configure.

I changed it to read "Adapter IP:192.168.0.10" Still get the same error message.

How do I do that?

Running Windows 10. PING: transmit failed. General failure. (repeated four times) I think you meant 192, not 102 at the first of the numbers, correct?