CKSedg

Hey, I understand what you're saying, and I agree. I'm still working on it. Strangest problems I've ever had with a controller. Nothing seemed to go right at first. It took me weeks to work through it. I have to say that the Help Desk never gave up on me. We tried so many things.................with the controller and my computer. Thanks for all of your input.

Yes, I did. But I tried it with a sequence, with the channels assigned like I want them, and it worked great! I don't know why the HU Pixel Console won't control them correctly; but I really don't care, since they work perfectly with two sequences. Thanks for your help.

I just added a second network to my LOR (on AuxA). I want my regular controllers to be on the Reg network, and my PixCon16s to be on the AuxA network. I have configured them with the correct Com ports for each adapter. But the PixCon16 will not operate with the HU Pixel Console when it is on the AuxA network. If I reverse them, and put the PixCon16 on the Reg network, it works fine from the HU Pixel Control. In both scenarios, the regular controllers work fine--on either network. What am I missing? I could leave them reversed, but to keep things straight in my feeble mind, and to not have to go into every sequence and change the address of every channel, I would like the regular controllers on the Reg network as they always have been. Hope that all makes sense. Thanks.

I appreciate everyone's help on this issue. I had a ticket open with the HelpDesk and they asked me to only deal with them for the time being, so I didn't get things all mess up. I appreciate that. That's why I haven't replied here for so long. We finally got the PixCon16 working, but it took many time back and forth, trying every suggestion. I found that every time I removed power from the PixCon16 to change pixels or switch the Cat5 cable from the silver port to the other ports, it would not work! I would then have to reconfigure the board. If I did not remove power when I moved the Cat5 cable, everything worked great. So, I will just leave power to the board and hopefully it will still work. I need to say that DevMike at the helpdesk was awesome and didn't give up on me! I really appreciate that. Thanks!

Nope, no luck with a different USB485 adapter. I'm probably just missing something in the configuration, but I don't know what it would be. I've been through every step a bajillion times.

No luck with that, either, BluMan. Thanks for the suggestion. I'll keep that in mind for when I finally get a connection going. I'm going to try another USB485, even though the one I'm using works fine for other controllers. I'll post my progress.

The step-by-step instructions from DevMike say that the PixCon16 has to run in enhanced mode; and at least 500K speed. I will also have two networks--one for PixCon16s, running at 500K enhanced, and one for the rest of my 16 controllers, running at the normal speed and not enhanced.

I don't have internet on my show computer right now, so I made a Word document with all the screen shots. I'm using my laptop for internet connection. Thanks for your help! Doc6.docx

Yes, the box is checked and I am running in ENHANCED mode.

I should also say that the USB485 works fine with other controllers.

Yes, it is running. the ComListener shows that the HU is starting and that the Pixel Console is starting. The lights work fine in the manual test mode by holding down the button on the controller for three seconds. They also work fine in the test mode on the network configuration screen. But I can't make the HU control them at all.

I'm back again! Hoping to get more help. I have configured the PixCon 16 exactly as listed in the manual and "Minimum Configuration Checklist." I only have two ports being used--for the lights on my eaves: Port 1 has 126 pixels and is set to ID 0B. Port 2 has 141 pixels and is set to ID 0C. The lights all come on and work fine from the board test itself, and from the configuration test button. Since I am attempting to run in LOR Enhanced mode, I then I plugged the cable into the USB485 which is plugged into a USB port on the computer, and the other end into J4 on the controller. I go to the hardware utility, and select the PixCon16 on the Controller Type and Channel Mode, and select the Unit ID of 0B or 0C. When I test the lights, NOTHING comes on. Any ideas what I am doing wrong? One clarifying question: I have ordered the high speed USB485 adapter, but it has not come yet. Will the regular adapter work for now? Some things I have read indicate it will. Thanks again!

Amen, and THANKS!

Yes. I hate it now!

Just had a hunch: turn off the stupid SOPHOS protection, and voila, it worked. Oh my, what a relief! Thanks for all your help. I don't know why I didn't think of this before.