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About RG

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    From internet 12 years ago
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  1. So going from bad to worse. I decided to try the idea of creating a show with the first sequence having only one network, a regular LOR. I made it show3 (to preserve show2 which has been running with last year's sequences). It still did not play any lights. But now when I try to run show 2, none of the regular network lights come on whereas they did before, so I'm dead in the water. No show tonight. Reading DevMike's post where he recommends updating the G3-MP3 director's firmware, I've given that a go. Downloaded the most recent file, hooked the director to the USB485B device which in turn is connected to a USB port. Run hardware utility, select firmware, select MP3 player, select the V5_38 firmware file, click download button, and wait. Activity box says "Locate Unit". No progress on Update Progress bar even after 30 minutes. Questions: Did I connect the director to the computer wrong? There was a dialog box which popped up and said that if the G3-MP3 player had the original firmware, press the rest button on the Director card after pressing the download button. But the director box I have has no reset button that I can see. Is there one inside the enclosure that I have to access?
  2. Yes, all my sequences have two networks and I'm using a G3 director. Thanks for pointing that out.
  3. Thanks for the suggestion, I wondered if that might help. Since the old sequences are working, I'm going to wait until after the new year to test it. Don't want to have an issue upgrading the firmware and then find nothing works this close to Christmas. The help desk responded after I said 5.3.12 didn't worked and bumped the ticket to engineering . I'll report if I hear anything.
  4. I tried the most recent version which came out Dec 9 (5.3.12). Still same result. Guess I'll give up for this year - may have to find different software for next year.
  5. Not yet. I did submit a help request and they said try 5.3.12 as they made a number of bug fixes to the Hub for SD cards. I have not had a chance to test it out though.
  6. I have a stumper that I haven’t been able to figure out so thought I’d ask. My setup is identical to last year. I want to add two channels of new lights to the sequences and that is when I run into problems. What’s the SAME: Lights except for those I want to add 3 traditional LOR controllers 2 CCR controllers 1 Pixie16 controller with 16 ribbons Show runs via a G3-MP3 director off a SD card The Pixie is hardwired to the G3-MP3 via Ethernet cable plugged into Net 2 of the director. It runs on a 500K Aux network in enhanced mode. The other 5 controllers are daisy chained together with Ethernet cable ( 1 to 5-4-3-2). The first controller receives its signal via an Easy Light Linker that runs on a 115K LOR network not enhanced. Another Easy Light Linker is attached to Net 1 of the director. The power supply to all is delivered via two dedicated GFI-protected circuits. I have a pro level software license. What’s DIFFERENT: The computer where the sequences are composed/modified has a new hard drive on which the software resides. The boot drive and operating system is the same as before. Originally I installed software version 5.3.10 when I detected the issue. I later removed it and installed 4.4.4 which I had used the previous year and the issue persists. What Happens: If I create a SD card using the 5.3.10 Hub and last year’s sequences, all works fine. If I modify a sequence using 5.3.10 by adding one Reg LOR channel at the end and create the SD card using the Hub, only part of the lights play: the Aux network runs, and a few lights but not all from Controller 1 play (controllers 2-5 lights don't play). If I modify a sequence in the same manner using 4.4.4 and create the SD card using the Hardware Utility the same result occurs: the Aux network runs, and a few lights but not all from Controller 1 play (controllers 2-5 lights don't play). If I don’t modify a sequence, simply save it with a new name, I get the same result: only some lights play, whether I use S4 or S5. If I check the channel configuration, nothing is different from last year’s sequences. Same license key is in use. Possible causes: Tripped GFI and/or circuit breaker: all check out good. Since all the lights work with the old sequences, this does not appear to be the issue. Easy Light Linker defective: works with old sequences, some lights using this network run with the modified sequence, so it getting at least to controller 1 G3-MP3 Director defective: all sequences play when using the old sequences, so both ports are active Bad network cables or ports: all controllers work with old sequences Software version: originally I thought it was a 5.3.10 issue but 4.4.4 has the same problem Software setup: my guess is some setting in the software is not the same on the new hard drive as I had on the old Thoughts on what it might be? Thanks, Rich
  7. That was the trick! I was there earlier in the day before I defined the props and never thought of going back. Thanks so much. (For others who might experience the same issue, the "Props" he references is the button at the top of the left hand column that lists props. For me, that list was only showing Tree as that was the only prop being sequenced in the Pixel Editor. When you click on the Props button you then see a new dialog with 4 columns and you can choose the props from the SE to include.)
  8. I'm a long time LOR user and this year I added a Superstar tree. I've been able to program it by hand in the Sequence Editor and use effects from xLights but now I'm trying to use the Pixel Editor. I can make an animated sequence in the pixel editor and export it into the sequence editor and display on my lights. I'm now trying to update my old sequences and that is where I am running into a problem. I want to import the existing sequence into the pixel editor with all the props I have in my sequence editor animation. I recreated the props in the pixel editor and think I've defined them right but I can't get the import to work. I must be missing something simple. I've spent several hours today reading this forum, searching the internet, and looking at tutorials but so far no luck. Here's an example of what I did: I have a channel in SE labeled Left Roof. Its type is LOR Controller, network is Regular, unit is 01, Circuit is 1. It's a single strand of lights. In PE I have a prop to match, labeled Left Roof. It's sequence method is Sequence Editor, light type is Traditional, channel is LOR, network is Regular, max circuit is 16, unit is 01, start circuit is 1, end circuit is 1. I repeat step 1 and 2 for all the other channels I have in the SE, using the relevant unit and circuit numbers. In PE I also have a Tree prop with 12 ribbons. It's sequence method is Pixel Editor, light type is RGB, channel is LOR, network is Regular, max circuit is 150, unit is 08, start circuit is 1, end circuit is 150 (and then continues for the other 11 ribbons). There is no similar item in SE. I open the SE sequence in PE. The only prop listed is the Tree. When I open the preview design, it shows all the props. From the menu I choose Sequence/Migration Tools/Import from Sequence Editor. The dialog box only offer one option for import, the Tree. None of the other channels that match up to the prop are shown. What step am I missing?
  9. RG

    Help needed

    YEAH! SUCCESS! Looks like the updated firmware for the Easy Light Linkers did the trick. I just looked at the show at night and all is working as it should be. I wondered if the CCR's would be bright enough and they definitely are. So anyone who has an older system and buys CCR's may want to check which version their linkers are using. I also think what cmoore60 said (network interference) played a role. I hadn't thought of it but I coil the excess lengths of extension cords and put them in a corner just off the porch. And I ran the cat5 cable right by it. Probably had my own little induction coil running. So I now run the cable across the sidewalk right to the first CCR. Thanks to all who took time to respond. Rich
  10. RG

    Help needed

    Thanks for everyone's suggestions. I moved the Cat5 cables away from the power lines. Hard to tell in daylight but that seemed to help some, although I could still see missing segments in my test sequences. I've already reset the CCR's twice and got the running lights fine so no pre-loaded sequences. I've also checked and they've been in normal unit ID mode. I did relook at the firmware list on the LOR site. Turns out there is firmware for the Easy Light Linker. As my linkers are 4 years old, they were running version 2.5 and the newest version is 2.8. I installed the new version and it looks in the daylight to be running OK. Keeping my fingers crossed that they look fine in the dark which will be here in 1.5 hours. Rich
  11. RG

    Help needed

    Yes, I had checked before and again and they are in normal mode, not in legacy. I had thought of something being in the macro channels so had erased those channels, then deleted them, and reset the CCR's to clear anything out. No change. Both ribbons have the problem so I don't think it should be a bad ribbon or controller, unless both were made at the same time and have the same fault (I did receive them together). That's why I was thinking network speed. I will test the idea of power lines interfering with the signal to see if that helps any. That's one difference from testing indoors vs outdoors. Rich
  12. RG

    Help needed

    After posting the above, I rechecked my version of LOR software. Even though I had only installed it in mid-Nov, there was a newer version released 12/1. So I've installed 2.9.4 (replacing 2.8.12) and tested it. Same results - lots of random lights off or on. Still can't show any lights if I use any network setting other than average.
  13. It's been frustrating and disappointing to see how poorly the CCR's work out of the box. I got two in the summer sale and they were shipped to me in October. I tested them stretched out in the room with my computer and they seem to work fine following all the steps in the quick start guide. After trying the macros, it seemed more straightforward to use the 50 RGB channel approach, so I added two devices in the sequence editor and modified my existing sequences. In the animation grid, I also added a single point for each of the RGB channels so I can see each individual pixel light. All the sequences look good in the animation view. I disassembled my old 3-arch display and used the framework for a new display using the 2 CCR's. They are attached using zip ties at every other cut point. I installed the ribbons and electronics over the weekend. When I run my show, the CCR's follow the sequence BUT they have all sorts of spurious results: anywhere from 1-8 adjacent pixels not turning on or not turning off in anywhere from 1 to 3 or more random spots on the ribbon. In chases, I'll have sections of pixels that don't light. If I have all the pixels red, for the most part they stay red, but if I have a chase of red followed by one of another color, there will be random pixels in the chase of random color. Needless to say, the display looks awful as this arch is in a prime place. After a segment of song using the arch, I'll have random segments of random length and sometimes random color left on, never consistent in position. Since the ribbons are quite bright, it's very distracting and destroys the effect. Reading on the forum, it seemed like it might be a speed problem. I tried the suggestion of setting the network to shortest range/fastest speed but then none of the lights in the entire display turn on (neither the 2 CCR's or the 3 regular LOR boxes). As the CCR"s where at the end of the Cat5e cable daisy chain, I moved them to the beginning. I went through the sequences and got rid of any fades and any short timings. I took every color back to red. I reset both CCR's. I rechecked the settings in the hardware utility and they are normal ID mode, 50 pixel resolution, triples channel mode, 1 strip. These changes helped some (got rid of random colors) but not the random lengths of gaps and excess lights left on after use of the arch. Only thing I hadn't tried was to reinstall the firmware (HWU indicates they were 1.06). Tonight I downloaded a new copy of 1.06 from the LOR site and installed it in each of the CCR's. I then reset them when I reinstalled them outside. No luck - still the same poor results. These problems occur whether I'm using the sequence editor or having it run as a show. The computer I use is 64 bit vista with 8 gig of memory and a fast processor, so I don't think it will be the computer. Any ideas of suggestions? I've had great luck with my previous purchases of LOR equipment but this is not fun. I've already spent 8+ hours troubleshooting this. Rich
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