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Aubrey

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About Aubrey

  • Rank
    New Forum User

Contact Methods

  • Website URL
    http://www.luminousharmony.com

Profile Information

  • Gender
    Female
  • Location
    Davenport, Iowa
  • Occupation
    Business Owner - Light Show Design and Sequencing

More About Me

  • How I learned about Light-O-Rama -
    Saw YouTube Video in 2008 - had a personal display since 2009
  • Favorite Decorating Holiday?
    Christmas

LOR Software

  • LOR Software Version
    5.4.2
  • License Level
    Pro

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  1. For anyone else who has this problem - I contacted the help desk and their solution based on what I'd already done was to check for Windows updates and force updates to start if they didn't automatically (which I had to do). After restarting my computer, 5.4.2 opened again and is working just fine! Thanks LOR! Aubrey
  2. Hi Alan, Thanks for the link to the thread - I read through it, but I still can't get it to open. Looks like my next step is to open a help desk ticket tomorrow, I just thought I'd try the forums first. After reinstalling 5.4.2 it has never opened again; the only time it worked was when I opened 5.3.14. I've been changing the COVID-19 shows every Monday for the past four weeks so I was hoping to be able to change out the shows tomorrow, but without being able to open the software, it looks like this week's shows might continue for a while... Aubrey
  3. I've been using LOR 5.4.2 for two months with no issues. This afternoon I built a show set on an SD card (I have a COVID-19 display), went outside to test things, and came back to my computer an hour later no longer being able to open the S5 Sequencer. I had opened the Sequencer earlier to modify a sequence with no trouble; no error reports upon closure. I can open every other piece of software in the LOR suite, just not the Sequencer. I've shut down my computer and restarted, uninstalled and reinstalled 5.4.2 twice, checked the task manager, right clicked to "Troubleshoot Compatibility," tried to "Run As Administrator" (no luck), and ran the LOR Verifer (just for kicks). The only thing that opens the Sequencer is reverting back to 5.3.14 (before the new motion effects, which are used in my newer sequences). I installed 5.4.2 again after getting 5.3.14 to open, and now it 's back to not opening. Has this every happened to anyone? I can't figure out what's going on and I'd really like to be able to use the software again soon. Thank you!
  4. I won't say no to that! Thank you Matt!
  5. Thank you Matt! Much appreciated!
  6. Hey Matt, I just realized you meant "none" as a prop grouping, not "none" when you're creating a motion row. I can add the motion effects now, but if you're still willing to increase the row limit, I won't say no! Thanks! Aubrey
  7. Hey Matt, When I right click on the group to add rows not in the preview builder, the option isn't there, and when I try to do it when creating the group in the preview, it tells me the motion effect rows are limited to 0. Specifically what I'm trying to do is create a 360 panel tree and have a motion effect row for each panel because I'm not sure how else to isolate them. I need 64 rows in order to do that if that's the best way to do so (which is why I was trying to create two groups of the same prop). Thanks!
  8. I'm working on a project where I'd like to create more than 32 custom motion effect rows for a prop (it's made out of panels). I thought about creating multiple groups of the same prop, but I realized you can't put motion effect rows on a group that only has one prop (or maybe it's for some other reason, but I can't add the rows regardless). Has anyone ever been in a similar situation and found a workaround? Thanks!
  9. I'm wondering if anyone has found a way to cancel opening a file in the LOR S5 Sequencer. I work on displays for a variety of people, so more than once I've accidentally opened an older sequence that uses a preview that has since been updated, and I inadvertently mess up my sequence by archiving/adding channels. Since the previews automatically save changes (which I love 95% of the time), it causes extra work since I have to put the props and sequence back how it belongs. When I'm about to open something by mistake, I always get the warning screen that pops up telling me what props are about to be added and removed, but even if I click the "X" in the pop up (which usually means cancel in other programs), it opens the sequence anyway. Has anyone found a setting so that I can cancel opening a sequence? I know I can put the archived props back or re-import the preview file after deleting the one that got messed up, but a way to "cancel opening sequence" would be so much easier. Thank you!
  10. Thank you both! I will try those suggestions! Aubrey
  11. Hi JR, Thank you so much for that link! I found the LOR video for how to import a .gif into Superstar (for my own curiousity). Is that how you recommend doing it or is there a better source I can use to learn? Thanks!
  12. Hello, I'm trying to help someone figure out the best way to add a dancing Santa to their Mega Tree (they've been inspired by the Larson Light Show). They do not have the license for Superstar and want to avoid getting it if possible. I know that I can add a .gif in the "Picture" motion effect and it works, you just can't get rid of the background (usually white), which doesn't look great on my screen. I get the error "Unable to read frames from this file" when I use .avis in the "movie" effect, and the .wmvs have the same issue of the .gif where I can't seem to find one with a transparent background. I know there are places like Video Hive where you can purchase animations, but I want to be sure the videos would work before I tell this person to spend money and buy them. Where do you buy/acquire your videos from for best results on pixel trees? Thank you!
  13. Hello, I'm trying to help someone open an S4.4.2 Pro sequence that was created with the Sequence Editor and Pixel Editor and import it into S5.3.10 Pro. I've been using S5 for a year and have never come across this particular need with my own display - bringing in sequences created with the S4 Sequence Editor only work just fine. When I tell S5 to Auto Generate the preview, it only brings in the AC channels (all RGB is removed), and if I import the S4 Visualizer and assign it to that, both the RGB and AC channels appear in the preview but none of the RGB effects from the S4 Pixel Editor transfer in. I feel like the solution is to either export the preview from the S4 Pixel Editor or somehow open the .lpe file in S5, but I can't figure out how to do either of these things. I figure if importing intensity data information from the Pixel Editor into S5 isn't possible, no one with S4 RGB sequences would have upgraded, so I must not be using the right keywords to search the forums and LOR documentation. Can anyone point me towards instructions? (I'm going to continue searching in the meantime.) Thank you!
  14. Thank you Matt! I knew that was always an option, I was just trying to see if there was a quicker way - I'll go ahead and manually draw the trees.
  15. That's one of the main things I'd been trying - one of the issues is that, since I only actually want 12 channels, I have to pretend there's only 4 strings in the tree in order to get it to stop at 12 with that three color channel pattern. And unfortunately, it still shows the colors changing within the strand instead of the strand itself. For now I have the tree all one color and I'm use mentally remembering it's a pattern of three. I really like the ability to draw props because it looks so much cleaner, I just can't figure out how to get it to do color per strand...
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