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Kyle Whitaker

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About Kyle Whitaker

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    Holly Springs GA
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  • How I learned about Light-O-Rama -
  • Favorite Decorating Holiday?

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  1. LORMonitor has stopped working

    DevMike - Show is still running along on the reloaded laptop...
  2. LORMonitor has stopped working

    JR - I hope not to jinx myself but I reloaded the laptop back to the factory defaults and it's been running without an issue for more than 24 hours now using v4.3.24. I let Windows install it's updates (quite a bit) but I didn't change/update any of the other drivers that are loaded such as video, sound, etc. Quite a bit of work to reload it but worth it if it keeps running. I will let is run the schedule for another week or so before stamping 100% solved on this. I'm not sure if you have tried a complete restore and reinstall on your show computer but if you haven't it is worth the time to try.
  3. LORMonitor has stopped working

    DevMike, Makes perfect sense, my history shows that LOR is always truthful, extremely helpful, and professional. Now that it has been verified that it doesn't seem to be an LOR issue I am reloading the PC back to it's original configuration and hopefully everything will run smooth again. I have no doubt that the problem is on the "Windows side". Thank you, Kyle
  4. LORMonitor has stopped working

    I updated my video driver (from AMD instead of HP's site). It ran again for over 12 hours straight this time before crashing again. Same errors but this time Faulting module path: unknown. Does LOR support monitor these posts since their help desk is down? I need to know if I should reload the laptop (serious pain), roll back to an earlier version of LOR, get a new laptop, or try something else.
  5. LORMonitor has stopped working

    Well, I'd love to get some insight from a developer or someone from LOR staff but the HelpDesk link doesn't seem to be working?
  6. LORMonitor has stopped working

    JR, This happened to me last year on 4.3.16. Dev said something about a fix in 4.3.18 for video issues (I run video and not just audio files). I upgraded to 4.3.18 and it worked for about a week before dying again. What version did you roll back to?
  7. LORMonitor has stopped working

    I also found this in the Windows Event Viewer. Faulting application name: LORMonitor.exe, version:, time stamp: 0x5840d286 Faulting module name: atiumdag.dll, version:, time stamp: 0x55c40703 Exception code: 0xc0000005 Fault offset: 0x0006b627 Faulting process id: 0x1e30 Faulting application start time: 0x01d351ad23b02d3f Faulting application path: C:\Program Files (x86)\Light-O-Rama\LORMonitor.exe Faulting module path: C:\WINDOWS\SYSTEM32\atiumdag.dll Report Id: 56141d5c-2a7c-4784-ac97-27d01b8dc8a8 Faulting package full name: Faulting package-relative application ID:
  8. Help! I need to figure out if I can get this resolved or if I need to go out and buy a new computer before the season starts. Running LOR 4.3.24 on Windows 10. This was happening sometimes last year during the show and I could never figure out when and why. I hooked up the laptop and decided to run it for a while to make sure everything was running before the season starts. It ran for about 1 hour and 50 minutes and then stopped running. On screen was a window that says: LORMonitor has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. I click close program and it closes. I looked at the LORCommListener.exe (dos looking window that always runs) and it shows an error when it "died" 2017-10-30 16:20:46 2:Listener [ERROR] Socket (Show Player), error 10054 on recv 2017-10-30 16:20:46 25:Listener [INFO] Socket (Show Player), existing
  9. Linus, Meaning of Christmas Faces

    I'd love a copy if you don't mind! Thanks! Kwhitaker@datatrac.com
  10. LORMonitor has stopped working

    Oliver, I'll let you know if I figure something out. I'm going to try and "burn it" over the next few weeks after I shut down the show and see if I can figure out exactly how/when it dies. It may take a few weeks. If you figure something out let me know. Kyle
  11. LORMonitor has stopped working

    After updating to 4.3.18 the show ran for a week without an issue. Last night the LOR Monitor stopped working again and the show stopped (requiring a reboot). Is anyone else still having this issue after updating to 4.3.18?
  12. LORMonitor has stopped working

    I'm trying that as well. Are you running video? There is a bug fix that the new version might help according to LOR developers.
  13. HELP The show keeps crashing every other night.

    HP Pavilion - 15z Laptop Product number: M7D88AV Serial number: 5CD5384TJG •Security Software Trial •Office Software Trial •AMD Quad-Core A8-7410 Processor + AMD Radeon(TM) R5 Graphics •8GB DDR3L - 1 DIMM •750GB 5400 rpm Hard Drive •SuperMulti DVD burner •802.11b/g/n WLAN [1x1] •15.6-inch diagonal HD BrightView WLED-backlit Display (1366x768) •4-cell 41WHr Lithium-ion Battery •Standard Keyboard •HP Laptop •Windows 10 Home 64 •Natural silver •HP TrueVision HD Webcam with Dual Digital Microphone (natural silver)
  14. HELP The show keeps crashing every other night.

    HP AMD 64 bit (not sure the exact processor but can check later) with 8 GB memory. Running Windows 10 and have never run or installed anything else on it except for LOR. Currently running LOR 4.3.14 Advanced. I have all drivers up to date and uninstalled all pre-configured programs that I can. I have disabled Windows Defender and no other program seems to be running (besides the normal windows services). I rebooted each time this occurred as quickly as I could since cars were waiting and wondering what was going on so I can't check the log at this point. I'll check the next time and see if anything is displayed. I am guessing that the logs are not saved to a file anywhere. I attached a photo of the error and the Status monitor and don't see anything that stands out.
  15. I posted this before in the Software section of the forum but have not gotten any response so I'm hoping that maybe it is seen in this section. This is the now the 4th time that this message has popped up. LORMonitor LORMonitor has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Close Program. When this happens the show freezes and no longer works until it is manually restarted. At this point I can't come up with any solution besides maybe getting another computer (which I can't afford right now) Any idea what the cause may be?