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drmoon68

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About drmoon68

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    Georgia
  • Occupation
    IT Consultant

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  • How I learned about Light-O-Rama -
    Youtube
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    Christmas

LOR Software

  • LOR Software Version
    5.2.2
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    Pro

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  1. drmoon68

    SD card

    Below is what LOR Tech support sent to me about cards. Even though I had the correct card, I found a little glitch if you use Simple Show Builder and then use the Hardware Utility to setup a show. Look at this discussion for more details. We suggest Kingston Technology 4GB to 32GB SDHC class 4 (or higher) memory cards because they're rated to work at -20 degrees. These can typically be found at your big-box stores or you can do a quick Internet search for them. SD memory cards should be formatted as FAT16 or FAT32. SDXC memory cards (typically 64GB and higher) will not work unless the device is partitioned so the first partition is formatted as FAT32. We do NOT recommend any SanDisk SDHC memory cards. Many of our customers have reported issues making them work in Light-O-Rama ShowTime Directors. We do NOT recommend using class 2 memory cards. Look for a 2 with a 'C' around it. These are very slow cards and most have trouble keeping up with the demands from Light-O-Rama. Stay away from Class 2 cards!
  2. I spent some time on this myself and wrote down everything I learned from all this. I am cross linking to what I wrote in a separate thread.
  3. I had a minor issue with my lights starting about two seconds before the song. It was persistent. Finally I rant the MP3 files through Audacity https://sourceforge.net/projects/audacity/ to change the bit rate. Super simple. Import your song then go to Export. Click the Options button and change the Bit Rate Mode to Constant and Quality to 128 kbps. Might be able to use 192 kbps also. If you use a different name on the export, go into your sequence and point it to the new named file. Not sure if that will solve your problem, but with a try as it is fast and easy.
  4. Third Gotcha (really first as it was present last year) Lights not sync with music at the start There was something else I also fixed this year. Last year and this year, I noticed at the very begging of the sequences, the lights would trigger a second or two before the music played. But within three seconds or so, the lights and music seem to be in sync. When played in Sequence Editor and Visualizer, everything looked correct. Having too much to do, felt it was a minor issue to deal with at the time. But in reading all the information on the forum, felt I knew were the problem was. Downloaded Audacity from https://sourceforge.net/projects/audacity/ (free download), I imported the songs and then exported. In the options set the quality to 128 kbps and Bit rate mode Constant. That fixed the sync issue. It was supper easy and fast. Should have done that last year.
  5. This is long but I think it has some good information on the problems I encountered and the solutions. Hopefully those that have similar issues and find this will save a lot of time. Delays in RGB pixels Lights not turning on with the LOR1602Wg3-MP3 Before we begin know this. LOR support and customer service is great. However, they do close at 4:00 PM Eastern time. Other than the early closing, I cannot fault them. The LOR forum has many people, experienced and new, who will try and provide as much assistance as possible. Setup In 2015, I purchased one LOR1602Wg3-MP3 and three CTB16PC. In 2016, I added a Pixie16 and three 50Watt RGB floods. What I did wrong Being new to pixels and not reading everything, I first ran all the new items (Pixie16 and three 50Watt RGB floods ) off the same network (REG). I had also been using the Simple Show Builder to create the show. This presented a problem with the Pixie16. I noticed delays in the lights turning on and off, especially in complex renderings. I knew enough that it had to be the network speed. But I did not know how to set it. I also thought I might need to separate the system into two networks. LOR Support quickly responded and guided me into what I needed. 1. Yes, I should to run two networks. The Pixie16, like other RGB pixels, need a network speed of 500k, the default for the controllers and the show created by Simple Show Builder is 57.6k. The older version of the CTB16PC does not support 500K, but the Generation 3 does. I did have Generation3. See http://www1.lightorama.com/network-speeds/ for the devices and their speed. 2. Simple Show Builder cannot set the speed. LOR Tech support guided me to use the Hardware Utility LOR MP3 tab to copy the sequences to the SD card. First I changed the three CTB16PC and 50 Watt RGB flood to AUX network in my Sequences. This was not that hard as I used the same Channel Configuration in my sequences. Just had to modify one, export and then import into my other sequences. The Pixie16 and LOR1602Wg3-MP3 was kept on REG network First gotcha After the changes, I used the Hardware Utility LOR MP3 to copy the sequence to the SD card. Ran out and put it in the Director to receive an ERR NO SD on the LCD panel of the director. After many retries with the same problem, I formatted the SD card and copied back over and it worked. What I have figured out, if you use Simple Show Builder to create a show and then over write the SD card using Hardware Utility LOR MP3, something seems to cause the director not to recognize the card. Format the card first and then use Hardware Utility LOR MP3. That resolves the ERR NO SD message. Second gotcha After getting the SD card to work, I realized that the lights on the LOR1602Wg3-MP3 were not turning on. It was set as Unit ID1 on REG network. I tried to change it to AUX and still did not work. By this time, support was closed for the day 4:10 PM. I kept playing with it trying different things. Through trial and error, I found LOR1602Wg3-MP3 was only working on REG with the speed of 57.6 K. In the morning, after a few more messages with support, they said to upgrade the firmware on the LOR1602Wg3-MP3. I was on V1.12. Upgraded to V1.13 and it seem to work. So tonight, I think my Pixels are going to look much better and I learned much, but also wasted much time. Hopefully, those that are new to it like me and experiencing similar issue as I did due to lack of knowledge and experience will find this useful. David
  6. I have one LOR1602Wg3-MP3 and three CTB16PC purchased last year. This year, I added a Pixie16 and three 50Watt RGB floods. I have put the three CTB16 PC and RGB Floods on the Aux network per the suggestion of Techsupport. At first I had everyone on the same network but the Pixel were experiencing lag. The LOR1602Wg3-MP3 is Unit ID1. In splitting the devices on two networks, I cannot seem to get the channels on the LOR1602 to turn on. I have tried setting them to Regular and AUX. I am using the Hardware Utility to create the SC card. Network 1 is set to 500K with Output LOR Enhanced Channels as well as LOR Normal per the guidance of tech support. The second port on the director is set to 56.6k with no setting check on Output LOR Enhanced Channels as well as LOR Normal. Techsupport is closed for the day and I would really like to get this resolved tonight. Any suggestion is appreciated. David Moon P.S. Techsupport suggested changing the original CTB16PC to AUX as it would be easier to change the 48 channels to AUX then the 16 strings on the Pixie16.
  7. One string of 50 pixels, starting at ID 08 go up and then down. In Visualizer, the only way I seem to be able to get it setup without it saying there are errors is to have the first vertical column on ID 08 start at 1 and go to 25 at the top. Then it setup up another CCR 02 for pixels 26 to 50 and the ID on it is also 08. The attached image is the one for pixels 26 to 50 on the first string. I know I am doing something wrong, I just do not know what it is.
  8. Below is what I have. The second fixture prop is Base Unit ID 08 with Physical Starting Pixel Number 26. Then the third is Base Unit ID 9 with Physical Starting Pixel Number 1. What I have determine is the Visualizer does not show the pixels coming back down (26 through 50). So I am sure it is something I did not do right in Visualizer but just not sure how to setup the matrix correctly.
  9. I purchased a Pixie16 and have setup a few sequences in SuperStar. My layout is a grid starting in the lower left with the first string, doing up and then starting with string1 pixel 26 going back down. So it is a grid of 25 Vertical and 32 horizontal. The Sequences in Superstar have been brought over into Sequence Editor. The good news, is the everything works like it should when I run the show. But I cannot get the matrix to work correctly in Visualizer. I am not really sure how to get it setup correctly. I tried to use the Matrix Wizard. Start Matrix At Bottom Left Consecutive Pixels Run - Vertically Number/type of Pixels - CCR 32 Wide 25 High Then I selected Create as many new fixtures as required. Each Row (Horizontal) or Column (vertical) will be a new fixture. (Recommended). In the Prop Properties, I ran the Channel Wizard. I think this is where I am going wrong. I cannot figure out what setting to make it to get the pixels to go from channel 08 to the top and then pick up pixel 26 going down on Channel 8 without producing some type of error and still work correctly when I play a sequence. Any help is appreciated.
  10. That would be something to setup a fake set of switches, levers and knobs one year and act like I am busy controlling all the lights.
  11. I have to say Light O Rama really does take care of customers. Spoke to a person this morning and they said a replacement was already in the works. He did tell me a few things that I thought I would pass along, non of which applied to me. If you make your own Ethernet cables, know they do inject power over the cable. So if you make a mistake and get the wrong pin out, if power is injected over the data, it will fry the circuit. Thank you Light O Rama for very good customer server.
  12. Thanks. This was the last one in a series so the second ethernet port never had anything connected. I tried that one also and the Hardware utility still could not find it. It had rained two night before. The night before it went out, it was actually dry. I have opened a support ticket and I will see what they have to say.
  13. They are nice. But I just had one of the three ordered in October go out on me tonight. Not happy at the moment. Tried swapping the power adapter and using the Hardware utility to test. HU does not see the device.
  14. I purchased the above from https://www.amazon.com/gp/product/B003FO4UHW/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1. The device would not power on. I could tell before opening that it was a returned item. Had the return label from the previous purchaser. Perhaps it is the amazon shipper and not the product itself. I wish it is had worked.
  15. This worked a few days ago. I have clicked the Simulation Mode in Visualizer. When I go back to SE and play, the screen is just black. What I have notice is the Play Menu does not have Control Visualizer check and it does not seem to let me check it. I have the Visualizer Preferences set to the defaults Host 127.0.0.1. The Host Port was set to 30303. The help file shows 30304. I have tried both.
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