I just looked back at the trouble shooting guide it it states
“Ensure you are running Light-O-Rama S4 V4.3.34 or higher. This version (or higher) is required to work with the newest PixCon16s available. Using lower versions may not work correctly.”
funny thing is. When I dug mine out to change my IP,I’m not running the most recent firmware and yet the guide worked like a charm in under 10 min using windows 10. Hmmmm. Now I’m concerned that I will not be able to use my board in a year or so if I don’t update my LOR software. I’ve switched to xlights but still love the pixcon16 board.