When I first started with the hobby I was 100% LOR. I found their products simple to use and at least for me.. they simply worked. I Started with 2 16 channel controllers and the next year bought 2 ccr ribbons. I tweaked things with what I had for a couple years but decided to do a large add on. I added some CCB strings from LOR but really really wanted to add a 12 ccr tree. Since I live in Canada, the current exchange rate kills me . $3000 + was too much for me. I checked around and found HC was selling a unit on sale for 900. I did need to upgrade by Showtime but I ordered the tree and everything seemed fine. What others has said is so true though, HC is for those with a bit more experience and more of a DIY aptitude. I had an issue with the Alphapix controller where it would stop working when it got colder than a certain temperature. I tested and gave my results to David and they did find a firmware issue with the card and he sent me an update. Since then the card worked correctly. It did take some time for HC to respond but it works fine and I have had many comments on the tree the new show. Both LOR ans HC have fine products and I would probably order from both in the future, but again.. In my opinion one is pretty much plug and play and the other needs some hands on to get it to work, and if you are like me and have to stay within a budget, sometimes LOR can be a bit pricey. But again.. from my experience LOR works without hassles.