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Showing content with the highest reputation on 10/10/2018 in all areas

  1. idahocampers

    Worst customer service ever!

    I have had to contact LOR on many occasions. They get right back to me as soon as the next business day. I have sent controllers back to them to get fixed and they are always fair with pricing and turnaround time!! That is why I will continue to buy LOR stuff! If you are one of those that wait until the last minute to check everything out and then panic that's your fault. Steve
  2. TBS99

    Worst customer service ever!

    Boy that is for sure. I see more and more people these days acting like this guy. I hear this, "Why do I have to work at it to get this show?". Why do I have to wait? I hate waiting, I want it yesterday. What, it is not ready to go right out of the box, I have to plug it in? Some people you just can't help these days. It is a shame. Tom
  3. Mr. P

    Controller works in hardware utility but doesn't in sequences

    Is this what your network looks like? Computer > USB485 > CTB04PC > ELL > ELL > CTB16PCG3 Or are you using a CTB04-ELL?
  4. lightingnewb

    Starting out

    Going back to the original post briefly to share my thoughts: 1. Controller Mounting: I'm in the camp of "whatever you're comfortable with." If you have a super secure system that allows you to have your controller by your props, so be it! If you're like me and don't trust others, I keep my controllers out of reach and out of sight. All controllers are either seen on a security camera or behind closed doors or just ridiculously out of reach. 2. LED vs Incandescent lights: LED all the way, in my opinion. I have made the mistake of using both in my show and can tell you that LEDs are not only brighter, but better to use. Most LED strings have the "constant on", even if a light goes out. There are resources I can give you outside of LOR's website that can point you to vendors we use. 3. Depending on the controller(s) you get, you might be using two. For my setup, I use about six I think, counting our show computer. Two RGB controllers, three LOR controllers. AC controllers typically use two. Be careful with wattage with GFCI outlets, too. 4. Kinda answered this in #2 but I also try to leave myself some room in next year's show to add more to the show. Each year our show has progressively gotten larger and larger. This year, we're doing something we think has never been done, but I could be wrong. (It, at the least, it hasn't been done near us.) In terms of space to use, we've pushed ourselves up against the edge of our box, but we're dropping new things in and I'm personally really excited. Think of this as you budget out your show and think about the long-term ideas. Other tips/notes: - Zip ties are your friend. After 3 years we ran out of our 1000 zip tie baggy from HD! - Label, label, label! Label both ends of your extension cords properly. (We label with the destination for that end, and label the destination itself with the matching acronym.) - Check and test everything. Before we kick off our show (we only do this once per year), we test to make sure each channel is connected properly and receiving power. - K-I-S-S: don't overthink the solution to your dilemma. Sometimes saying the problem out loud may yield the right response. Also, don't overthink a build and take a difficult path to the awesome solution. Sometimes simplicity is best. - Do it for yourself. If not for you, then who? Ignore those who give you grief for your show and celebrate the reason for the season.
  5. saxon

    Video playback issue in shows

    This happens to some machines, like ours. It is frustrating. There is a post where I have given a few work arounds to the problem but, I can not seem to go back that far in this forum. I also tried to google it, cant find, maybe admin can help find it. I will be glad to work with you and try to remember my work arounds, the last work around seems to be a permanent fix for me, anyway. -maybe resize your pop up to full screen and shut off full screen in settings, didn't work for me but did for some - -Do not start your 'start up, show, or shut down' with a video, works for some but 90% of the time for me it plays the video in the tool bar and there it stays for the remainder of your show. = what worked for me is NOT to use the extend or second monitor option. The pop up doesn't appear on my screen in duplicate mode so try that. Yes, the video displays on my comp screen during a show also but, better than having a pop up. these tips were used in S4 with Windows. There were more trick in the post, I just cant remember them - good luck
  6. k6ccc

    Questions on 16 channel starter package

    Welcome to the addiction David!
  7. Mr. P

    Questions on 16 channel starter package

    Glad you are enjoying it, makes you feel young again doesn't it. If you are that excited with led lights God help you if you ever get into pixels. ?
  8. DLH lites

    Questions on 16 channel starter package

    Hey Yall. Last year was my first year, I built the 16 channel controller kit, put up all the led lites I had been collecting,( I had a large static display) programed one music selection. Then I pressed play and stood in the middle of the street and went OS, I need MORE CHANNELS. I bought another kit in the summer sale,it's built ready to go All year I have been collecting more led lites here and there, so now I have about twice the number of lites, and just about finished sequencing five new songs. I cant wait to see it in action. I have already stared hanging lites, and I will be the first to order two more controllers in the spring sale. I tried to make a video of it last year , but we live near I95 in Fort Lauderdale and a train so there was so much road noise ya couldn't here the music. I waited till 3am on Christmas day, I thought it will be quiet, nope turned every thing on went out side and here comes the Broward sheriff's helicopter right over my head, golly . This year a FM transmitter has been installed with a tune in sign, yeah guys I got it bad. To the newbies, there is no cure for this , ya just have to get more. Having the best time of my 68 years. David
  9. Rousefamily5

    Starting out

    Hello kdunn, Great job upgrading... You'll enjoy every bit of the addition! Answers: 1. Mounting controller - I tent to mount my controllers as close to the prop or on the prop. Depending on your specific display this should reduce the number of power cords. 2. LED/Electric- Not knowing your specific layout, design, etc. Usually the LED bulb consumes much less power than the incandescent bulb(s).You shouldn't need to do anything specific with power. In 2016 I added 40 AMPS of additional power for various reason, (1) I was still running hundreds of incandescent light and (2) my display was growing. My electric bill was bwtn $500-$700 (Colorado)for the entire season. Slowly switching out from incandescent to LED my electric reduced and I could add more light using less power. 3. Yes, again, not know your specific layout, design etc. the controller plugs into the standard three prong extension cord and/or outlet. I recommend visit YouTube, there are many videos available to walk your through your design. I have started a VLOG where I'll attempt to answer these specific type of questions: peter rouse xmas (YouTube). 4. roof line- I think YouTube is a very good starting point to find the answer(s)... There are many moving pieces to your questions i.e. clips, type of lights, number of strands of lights, how are you attaching them, etc. Your biggest cost should had been the cost of the LED's. I am converting over to both smart and dumb Pixel's this year. Dumb pixels will go outline the house. Pixels are more costly upfront but more saving in the long run... https://www.youtube.com/watch?v=ieo3queGJC4 (#1 VLOG) https://www.youtube.com/watch?v=Kk0hj_GXT1Y (2017 light display) Good luck and keep 'em lit! rousefamily5
  10. default

    Worst customer service ever!

    Wow, if this is an issue that caused you to join a forum and then write a complaint, that a upgrade you placed at 11:30pm at night on a Friday did not auto take, you have a long road to travel in this world. Me thinks you pulled the pissed off trigger a little early on this one. LOR is and always has been a great company to deal with. Sometimes in Life Sh&* happens. Enjoy Xlights. Alan...
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