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Everything posted by DevMike

  1. Normal price orders made after the sale are all shipping next business day (with maybe a few exceptions). Full price always jumps to the front of the line
  2. We are definitely making progress on shipping. Just from looking at the orders system, I would guess (but don't hold me to this since I am not in shipping) that we should have everything out the door by 5/12-ish. That is pretty close to our prediction of 6 weeks. I do see where there are 3 or 4 HUGE orders that are coming up to be shipped.
  3. It appears that we are chugging right along with shipping sale orders. I took a quick look at the store and guestimate that about 2/3rds of the orders have been shipped. Don't read too much into that, since I didn't look at the size of the orders. The first 2/3rds of the list may have been 1 item orders, and the next 1/3 are 100 item orders. 2 interesting (but otherwise worthless) facts about the sale: It took 30 seconds to get the first order after posting the sale. In 30 seconds that person put 2 different items in his cart, and got through the entire checkout process. That person was Kevin W. from IL. I don't know if he is or is not a member here on the forums.
  4. Remember, we had A LOT of orders. I believe we are still in only the first few seconds of the sale going live for shipments, and some orders take a lot longer to pack than others.
  5. Use the newest S4 and the ServoDog utility. I rewrote it last year and it is much easier to understand.
  6. As others have said, additional cores will allow for some better processing. However, remember that what you are trying to do (control lights) is based on time. That means things process sequentially, not in parallel --> Things have to happen in a certain order at certain time intervals. That usually precludes the use of multiple cores/threads and locks the program to a single CPU. However, Windows will take advantage of the multiple cores if possible. So if you have a processor that has multiple cores and are running SE and VI, windows can put each on a separate core. That helps. BUT.... More is not always better. Sometimes more is just more. For example, if you have a single core processor now and upgrade to a 4 core processor (all other things being the same), the increase in performance is NOT 4x. S4 (and S5 - actually ALL versions of the software) are not processor bound, they are I/O bound - It takes far more time to send the data out the wire than it takes to compute what the data should be. We need get the data out the door before we can compute what the next data should be - so we are blocked. We sit there spinning our wheels constantly checking if the last bit of data has gone out the wire. Once the last bit is out, we know what we sent and what the current time is and can quickly create the next set of data. In this case another core (or thread) doesn't make sense and to use one buys you nothing. We have to wait anyway, and we might as well wait on the core that we are running on, leaving the others for Windows to run stuff on. That's why you'll see 1 core running 'hot' and the others just seem to sit there. To talk about 'IO bound' remember this - Faster wires mean faster processing time. For example, if you have 10,000 channels on a single LOR network (running at .5mbit - Better known as 500K in LOR speak), and your buddy has 10,000 running on Ethernet (e1.31 - which is 1000mbit), his processor is going to be sitting there at some ridiculously low percentage, while yours is chugging along at near 100%, even though you are sending less commands. For him: We sent all the data in just a few ms. The data is completely out the door. so we tell Windows 'Hey... wake us up in 100ms' (1cs). We go to sleep by letting go of the processor. In 100ms Windows wakes us up. We repeat this. For you: You start sending data. After 100ms you are STILL sending data. We sit there asking 'are you done yet? are you done yet? are you done yet?'. Finally you finish, and it's 800ms later. We quickly process what should have happened in those 8 intervals (remember, we work in 1 CS 'resolution'. 1 cs is 100ms and 8 have passed), and queue up all that data to send. In programming, just like in life: everything is a trade-off. For my technical programmer friends: please excuse the oversimplification
  7. PixIE or PixCON? The PixIE is an RS485 device ONLY and does not connect to a hub/router or any other Ethernet connection. If you have connected the PixIE to ethernet, you may have either damaged the board or the Ethernet device. The PixCON on the other hand IS an Ethernet device. If you are having issues with that, there is a checklist posted here that will help you get the board configured.
  8. When presented a no-win situation, the preferred solution is the one that causes less pain.
  9. Wow, that was FAST! I'm looking at the store back end and that is the only word I can use to describe it. For those of you who did make an order, please be sure to check out the FAQ here if you haven't already. Pay particular attention to the stuff towards the bottom where it talks about shipping. It is going to take us a little while to get everything boxed and shipped. Thanks again!
  10. Correct. You must have missed most of the thread -- the issue here is 'which way is UNscrew'. Some users are reporting that some connectors may have left-handed threads, meaning that 'Unscrew' isn't to the LEFT (CCW), it is to the RIGHT(CW). So to determine which way is UNscrew, you can follow my instructions. Now there is no doubt and no confusion as to which way is OPEN and which is CLOSED.
  11. It's hard to tell since the distance from the camera to the board is unknown. We also don't know the total length of the board. I don't see a lot of jaggies, which means a higher resolution, but on the other hand I don't see any pictures which can reduce the resolution. Take a look at the different resolutions here: A quick scan turned this one up: That is 18" high, 163 feet long @ 13mm pitch. The resolution is 56x3808 -- Approx 213,000 pixels.
  12. We may use different suppliers, which may mean the screws may work in opposite directions. I don't think there are 2 different types, but I suppose it COULD happen. Rather than go back and forth just give it a test. I have multiple connectors from multiple different production runs of PixCon16s (and pixies). All of them work this way: Look at the inside of the connector and turn the screw. The small metal plate will move one direction or the other. At one end of travel, the screw will still be able to be turned. It may be a little more difficult, but should still turn - or feel like it could. That end is OPEN. Don't turn it too far in this position - it may be possible to force the end of the metal plate (actually it is a box) off the end of the screw. At the other end of travel, it will stop dead. If you apply the same force as you did on the open end of travel, this side will not move. That end is CLOSED. Insert the wire when things are OPEN, move the screw in the direction of CLOSED until snug. Too long or too short a strip length (there is NOT a lot of tolerance) will lead to issues. No bare wire should extend out of the connector, nor should you be closing the clamp down on the insulation of the wire. If you are looking for a professional installation, we recommend ferrules. With a properly installed and crimped ferrule, you eliminate many of these issues.
  13. It will be several months before we announce any winners.
  14. No you can not. Like 'The Ducks' said, there is more to it - like trace width, copper weight (thickness), etc. Pixies are not rated for more than 4A per port. You need to either power inject (which we do not officially support), or use pixels that are within the spec of the board.
  15. My point is still valid however even in light of those other boards - if the OPs pixels draw 5.5A, he is going to blow the fuses on THOSE boards as well if they are 5A. You are also confusing LED Driver with the draw of the LED. The chipset used to drive the LEDs (in your example, 2811) is not the limiting factor here. The only thing different chipsets have is different on-wire data protocols. For any given RGB LED that is attached to a driver chip, the draw will be identical regardless of that chipset. That is to say that the total amp draw of a single RGB LED attached to a 2811 driver is going to be identical if that same RGB LED is attached to a 2801, or Stellascapes, or whatever other LED driver is out there. As I said, I am also sure I can find a 2811 'string' that consumes more than 4A with only 5 pixels at some arbitrary voltage. I'm also sure I can find a 2811 string that has more than 100 pixels and draws less than 4A at that same voltage. Of all the manufacturers we consulted with, 3.8A per string (which we round up to 4) was common for just about ANY common voltage (5/12/24/48). For 5V strings, that was 50 pixels, for 12V strings, that was 100. Once you get past 12V, other factors come into play which make things cost prohibitive, even though those higher voltages have some significant upside. I can back all this up with specs from our current pixel offerings and a little math: Our 5V pixel strings (50 count) consume just under 3.8A. Since we know that A=W/V it stands to reason that if we double V, then we can also double W and still have the same A. In other words, at 5V 50 pixels consume 20 Watts (4=20/5). At 12V it should be expected that 50 pixels with identical output specifications still consume 20 Watts -- but that translates to 2A (actually 20/12 = 1.6A). 100 pixels @ 12 V being 4A or less. Again, this is also the sweet spot for cost. Where you may be confused is that many of those boards are concerned more with DMX than we are. For them, a fully loaded universe is 170 pixels. SO sticking with 12V, we can extrapolate. If 100 pixels @ 12V is 3.2A, then 170 pixels (510 channels - a full DMX universe) comes in around 5.4A. This is the reason the PixCon is rated to 6A per port. Yes, it does ship with 4A fuses since we want to be standard with the rest of our offerings. We do however support replacing the 4A fuses with 6A ones on that board (but not Pixies). We don't publicize that since we are afraid people will start swapping fuses on EVERYTHING, but you can. The blame does not rest with the board NOR with the pixels. The blame rests with trying to draw more amps from a circuit than that circuit is designed to allow.
  16. Are you SURE this isn't maybe an issue with the pixels the OP is using? 4A @ 12V is pretty much standard for 100 pixels. If this persons pixels are drawing more than that, then they are higher power than the Pixie (or really almost ALL) pixel controllers can handle. That does NOT mean the pixels the OP is using are BAD in any way -- I am sure I can find a string of FIVE pixels that can exceede 4A at ANY voltage if I look hard enough. Do not confuse being able to POWER something with being able to CONTROL something. Blaming the Pixie is like plugging your range into a standard 15A outlet and then blaming the range for tripping the breaker -- or burning down the house.
  17. If there's going to be a sale we start dropping sale hints about a week before the event so please keep an eye on our website ( and/or our forums ( We also send out an email right before the sale begins. Be sure to sign up at (FYI: This is the same reply we use on the help desk, so you won't get a better answer there either )
  18. Now if I could only figure out what service is hanging on my neighbors 2008R2 server (not an LOR thing) when it shuts down we could really celebrate.
  19. I'll let the webteam know there is an ongoing problem. Sorry about that.
  20. I have a 3 on order (probably around position 150,000-ish), but I'm not sure if I will go through with it or not. Loosing the 5K rebate from the Govt already pushes me on the side of no, and depending on the cost of the options that may push me completely over the edge. I only drive around 6K miles per year. Even when you factor in the cost of gas plus a high-end standard to low-end luxury vehicle, the 3 does not look as competitive right now. I just purchased a new 2017 Camry XSE with all the big options except telemetry, which is what I would consider a high-end standard vehicle. The Sticker was 34.3K After some intense negotiation I paid 26.5K out the door. At 35K, the Model 3 will have to come base with all the features my current car has - and I doubt they are going to negotiate I really want the car, but from a best-bang-for-the-buck stance it may not happen :(.
  21. Correct. We didn't <embarrassed/> notice until the next day. We try to let the forums run on auto pilot. The forums are also hosted by a different provider than our website, which is different from our help desk software (if I am not mistaken), which is different from our store, which is different from... Well... We have a lot of different servers
  22. When I posted that in 2016, we did not have a real Facebook page. We did have something, but like today it is more of a place holder and pointer to our website. The reason I posted that message was more to let people know that we are in no way affiliated with the LOR Facebook group. That is a separate entity that we do not control or endorse. Much like our newsletter, we really only update the Facebook group when we have something to say The forum outage the other day was unplanned. As soon as we were aware of the issue, we took the needed steps to get it back up and online - that only took a few minutes, so it didn't make sense to post something to FB. If we do have a planned outage, we try to let you know ahead of time. If you do notice something is down for a unusual period of time, go ahead and open a help desk ticket and make sure we are aware. Please remember that most down time is transient and only lasts a few minutes. If it has been a few hours, that is the time to let us know.
  23. Ferrules help: